Ruth Jeptoo Baliat

• - Delivered compassionate aged care support to residents with varying needs
• - Collaborated with healthcare professionals to provide tailored care
• - Ensured compliance with facility standards and documentation requirements
• Assisted clients with daily living activities, promoting independence and comfort.
• Administered medication according to prescribed schedules, ensuring compliance and safety.
• Provided emotional support and companionship, enhancing overall wellbeing of clients.
• Maintained accurate records of client progress and care provided for quality assurance.
• Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

- Travelled to multiple nursing homes including UPA Henty, UPA Holbrook, and Timbrebongie House. Duties include the following;

• - Provided personal care, assisted with mobility, hygiene, and nutrition
• - Monitored and reported resident health changes to the Registered nurse.
• - Maintained clean, safe, and respectful care environments.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Assisted patients with self-administered medications.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Recorded status and duties completed in logbooks for management.

• - Performed daily care routines including bathing, feeding, toileting, and mobility assistance
• - Supported emotional and mental well-being of residents
• Administered medication according to prescribed schedules, ensuring compliance and safety.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
• Developed strong rapport with clients through active listening skills, empathy, patience, and understanding of unique individual circumstances.
• Coordinated with healthcare professionals to ensure continuity of care between home-based services and medical appointments.(homecare)

• - Coordinated domestic and regional travel itineraries
• - Booked transportation, accommodation, and tour packages for clients
• - Provided travel information, visa assistance, and destination advice
• - Ensured excellent customer service and travel satisfaction
• Coordinated logistics for group tours, ensuring seamless execution and adherence to schedules.
• Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
• Assisted colleagues with complex client requests or concerns when needed, fostering a positive and collaborative work environment.
• Conducted comprehensive research on various destinations to maintain up-to-date knowledge of travel trends and offerings.
• Introduced new destination options based on market demand analysis that led to an increase in bookings.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.

• - Assisted with registration and licensing of tourism service providers
• - Supported compliance and enforcement checks
• - Helped develop and promote tourism policies and development programs
• - Provided customer service and public education on tourism standards
• - Participated in policy planning and implementation projects
• Conducted research on industry trends to support strategic planning initiatives.
• Assisted in developing tourism guidelines to enhance compliance with regulatory standards.
• Monitored regulatory changes, providing updates and recommendations for operational adjustments.
• Supported the implementation of training programs for tourism service providers to ensure quality standards.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.