Ruth Medrano
Springfield,QLD
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
17
17
years of professional experience
Work History
Work Study Student
Current, Tafe Springfield QLD
07.2023 - Current
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Developed and implemented strategies to improve student engagement and retention.
- Created and maintained databases to store student information.
Student E.N.
Tafe Provided
01.2010 - 11.2011
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Caregiver
Personal Care Worker
07.2006 - 09.2008
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Volunteer, Lifestyle Assistant
Masonic Care Queensland
03.2006 - 07.2006
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - Cert 3 in Health Assistant
Currently Tafe Student
Springfield, QLD12.2023
No Degree - Enrolled Nurse /Nursing
Tafe Far North Queensland
Cairns, QLD12.2011
No Degree - Cert 4 in Aged Care
TAFE Queensland
Cairns, QLD06.2006
Doctor of Medical Dentistry - Dentistry
University Graduate Before Immigrating To Australi
Baguio City, Philippines03.1993
Skills
QLD open license holder
Computing
- Serve Customer Needs
- Group Facilitation
- Materials Organization
- Cash Register Operations
- Creative Arts
- Event and Activity Planning
Accomplishments
I and husband have run own business for 15 years, Cairns needle at work sewing and alterations. this served the community without stopping even during Pandemic,and at some point working for organisations.
sewing and handicraft
Very keen towards dressmaking and bags and anything that entails sewing job
Timeline
Work Study Student
Current, Tafe Springfield QLD
07.2023 - Current
Student E.N.
Tafe Provided
01.2010 - 11.2011
Caregiver
Personal Care Worker
07.2006 - 09.2008
Volunteer, Lifestyle Assistant
Masonic Care Queensland
03.2006 - 07.2006
No Degree - Cert 3 in Health Assistant
Currently Tafe Student
No Degree - Enrolled Nurse /Nursing
Tafe Far North Queensland
No Degree - Cert 4 in Aged Care
TAFE Queensland
Doctor of Medical Dentistry - Dentistry
University Graduate Before Immigrating To Australi
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