Ruth MUDISI
Logan reserve,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Care Worker
Estia Burton Aged care facility
08.2022 - 10.2023
- Assessed changes in client's behaviour or condition daily; promptly communicated any issues to supervisors/caregivers and adjusted interventions accordingly where needed
- Provided emotional support and comfort to patients and their families, fostering a positive and therapeutic environment
- Assisted with activities of daily living, such as bathing, dressing, toileting, and mobility support
- Performed safe lifting and standing of clients using manual handling
- Documented patient information, interventions, and outcomes accurately and comprehensively.
Waitress /Bistro
Angle-Vale Taraven
10.2022 - 09.2023
- Provided prompt and courteous service to patrons in a fast-paced bar setting
- Resolved customer complaints in a professional and timely manner
- Developed and maintained a positive relationship with customers
- Mixed and served a variety of cocktails and beverages, maintaining high standards of quality and presentation
- Collaborated with the kitchen staff to coordinate food and drink orders, resulting in efficient service.
Retail sales Associate
Retail Pro-fashion boutique
06.2020 - 08.2022
- Assisted customers in finding merchandise that meets their needs through excellent communication and interpersonal skills
- Explained business policies and product to customers including assisting and answering their questions about products
- Assisting customers with purchase completion, assisting them record the necessary details to simplify the process.
Education
Certificate III (individual Support-Aged & Disability Care) -
AUZ Training
Adelaide, SABachelor of Commerce -
James Cook University
Brisbane, QLD02.2024
Skills
- Patient assessment and monitoring
- Care planning and implementation
- Infection control protocols
- Collaborative teamwork
- Effective communication
- Compassionate patient care
- Problem-solving and critical thinking
- Attention to detail
- Adaptability and flexibility
- Regulatory Compliance
- Seating arrangements
- Adaptable and Flexible
- Performance Improvement
- Courteous Phone Demeanour
- Workflow Coordination
Certification
- Triple dose of Covid-19 Vaccination
- Valid police clearance.
- Manual Handling
- First Aid and CPR
- Flu Vaccination
- Certificate III Individual Support (Aged Care and disability)
- Food Safety Hygiene Certificate
- RSA
References
Available upon request
Languages
French
Professional Working
Timeline
Waitress /Bistro
Angle-Vale Taraven
10.2022 - 09.2023
Personal Care Worker
Estia Burton Aged care facility
08.2022 - 10.2023
Retail sales Associate
Retail Pro-fashion boutique
06.2020 - 08.2022
Certificate III (individual Support-Aged & Disability Care) -
AUZ Training
Bachelor of Commerce -
James Cook University
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