Ruth Mulaki
Perth,WA
Summary
With a strong background as an Executive Assistant, I excel in supporting senior leaders by managing complex priorities, streamlining operations, and fostering meaningful relationships across all levels. I thrive on creating structure in demanding environments, ensuring that every detail contributes to seamless execution and strategic outcomes. My approach combines discretion, foresight, and a solutions-oriented mindset, allowing me to anticipate needs and address challenges proactively. Dedicated to enabling leadership success, I ensure the executive office operates with focus, precision, and professionalism.
Overview
18
18
years of professional experience
Work History
Executive Support Officer to Chief Executive Officer and Chair
Economic Regulation Authority
11.2021 - Current
- Coordinates and liaises with government, industry, and community stakeholders to maintain effective relationships
- Provides executive support to the Chairperson, CEO, and Executive team, including managing Board meeting papers and agendas via Convene Portal
- Oversees records management, ensuring accurate and secure documentation
- Manages diary, travel arrangements, and correspondence for the CEO and Chair
- Collaborates with the Minister’s Office on parliamentary queries, ensuring timely and accurate responses
- Supervises office maintenance, liaising with building management and coordinating procurement of supplies
- Adheres to public sector ethics and occupational safety standards
Learning Development Liaison Officer
Department of Communities
01.2011 - 01.2021
- Managed participant enrolment and certification processes
- Delivered Moodle technical support and prepared course materials to streamline e-learning efforts
- Coordinated meetings, events, and training logistics
- Ensured accurate record-keeping and compliance with reporting requirements
Executive Assistant to the Executive Director Information Systems & Corporate Performance (Chief CIO)
Department of Communities
10.2018 - 11.2018
- Supported executive operations by managing schedules, travel arrangements, and financial reconciliations
- Prepared ministerial briefing notes and developed board reports, presentations, and key documents
- Ensured effective meeting documentation, including agendas and action item follow-ups
- Maintained efficient document control and record management systems
Executive Assistant to the Executive Director Regional Services Reform Unit (RSRU)
Department of Communities
10.2017 - 12.2017
- Provided administrative and secretarial support to the State Reform Leader, managing schedules and communications
- Organised meetings and events, ensuring detailed documentation and follow-ups
- Drafted departmental responses and managed stakeholder communications
Executive Support Officer to Executive Director (Policy and Learning Development)
Department of Communities
07.2017 - 10.2017
- Delivered diary management, travel coordination, and financial administration
- Supported project activities, internal meetings, and interagency collaborations
Executive Assistant to the Executive Director Service Delivery (Metropolitan Services)
Department of Communities
02.2017 - 07.2017
- Assisted the Executive Director in confidential operational matters, scheduling, and research
- Maintained a register for monitoring correspondence and departmental progress
FOI, Information Release Officer
Sir Charles Gairdner Hospital
01.2010 - 01.2011
Medical Records Officer
Sir Charles Gairdner Hospital
01.2007 - 01.2010
Education
Master of Business Administration (MBA) - Human Resource Management
University of Notre Dame
01.2005
Bachelor of Business Administration (BBA) - Tourism & Environmental Studies
University of Notre Dame
01.2003
Diploma in International Business Studies -
Alexander Institute of Technology
01.2000
Skills
- Executive Support
- Diary Management
- Stakeholder Engagement
- Coordination of High-Level Meetings
- Events and Logistics
- Records and Information Management
- FOI Application Handling and Compliance
- Administrative and Operational Process Enhancement
- E-Learning System Administration
- Technical Support
- Customer and Stakeholder-Focused Service Delivery
- Strategic Planning
- Workload Prioritisation
- Report Preparation
- Correspondence Management
- Microsoft Office Suite
- Records Management Systems
- Board Meeting Software
- Learning Management Systems
- Financial and Reporting Tools
- Collaboration Tools
- Corporate Systems
- Data Management and Analysis
References
Available on request
Technicalexperience
- Microsoft Office Suite – Advanced proficiency in Word, Excel, PowerPoint, and Outlook
- Records Management Systems – Objective, TRIM
- Board Meeting Software – Convene
- Learning Management Systems – Moodle administration and support
- Financial and Reporting Tools – Oracle, Prophecy, Flexi Purchase, FTE Reports, Crystal Reports
- Collaboration Tools – Microsoft Teams
- Corporate Systems – Employee Self-Service platforms, Registered Training Organisation (RTO) Reporting System
- Data Management and Analysis – Spreadsheet creation and maintenance, reporting automation
Coreexpertise
- Executive Support
- Diary Management
- Stakeholder Engagement
- Coordination of High-Level Meetings, Events, and Logistics
- Records and Information Management
- FOI Application Handling and Compliance
- Administrative and Operational Process Enhancement
- E-Learning System Administration
- Technical Support
- Customer and Stakeholder-Focused Service Delivery
- Strategic Planning
- Workload Prioritisation
- Report Preparation
- Correspondence Management
Timeline
Executive Support Officer to Chief Executive Officer and Chair
Economic Regulation Authority
11.2021 - Current
Executive Assistant to the Executive Director Information Systems & Corporate Performance (Chief CIO)
Department of Communities
10.2018 - 11.2018
Executive Assistant to the Executive Director Regional Services Reform Unit (RSRU)
Department of Communities
10.2017 - 12.2017
Executive Support Officer to Executive Director (Policy and Learning Development)
Department of Communities
07.2017 - 10.2017
Executive Assistant to the Executive Director Service Delivery (Metropolitan Services)
Department of Communities
02.2017 - 07.2017
Learning Development Liaison Officer
Department of Communities
01.2011 - 01.2021
FOI, Information Release Officer
Sir Charles Gairdner Hospital
01.2010 - 01.2011
Medical Records Officer
Sir Charles Gairdner Hospital
01.2007 - 01.2010
Master of Business Administration (MBA) - Human Resource Management
University of Notre Dame
Bachelor of Business Administration (BBA) - Tourism & Environmental Studies
University of Notre Dame
Diploma in International Business Studies -
Alexander Institute of Technology
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