Ruth Oʼ Regan
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Warm and detail-oriented with exceptional listening skills and memory to best engage customers. Compliant in both Tab and Keno operations and holds both RSA and RCG.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Sonny’s bakery
Tamworth
11.2024 - 07.2025
- Prepared a variety of espresso-based beverages with precision and care.
- Maintained cleanliness of workstations and equipment to ensure a safe environment.
- Provided excellent customer service through friendly interactions and prompt service.
Front of House
Drury Lane Eatery
Port Macquarie
08.2023 - 10.2023
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Organized work duties to ensure efficient operation of the cafe during peak hours.
- Interacted pleasantly with customers and offered assistance to find needed items.
Bartender/ All Rounder
The Thirsty Farmer
Baradine
04.2023 - 08.2023
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Made friendly conversation with customers to provide enjoyable bar experience.
Waitress/ Bartender/ Cleaner
Maurice Fitzgeraldʼs Bar & Hostel
Castlegregory
05.2020 - 02.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
Education
High school diploma -
Glanmire college
CorkSkills
- Coffee Machinery
- Exceptional Customer Service
- Food Preparation and Safety
- Opening and Closing Duties
- Highly Reliable
- Cash Handling
Certification
- RSA Certification
- RCG Certification
- Barista Course Certificate
Timeline
Barista
Sonny’s bakery
11.2024 - 07.2025
Front of House
Drury Lane Eatery
08.2023 - 10.2023
Bartender/ All Rounder
The Thirsty Farmer
04.2023 - 08.2023
Waitress/ Bartender/ Cleaner
Maurice Fitzgeraldʼs Bar & Hostel
05.2020 - 02.2023
High school diploma -
Glanmire college