Ruth Pluke

• Developed and implemented care plans centred on the individualized needs and goals of patients, maintaining a responsive and empathetic approach to evolving requirements, and creating customized behaviour support plans
• Demonstrated a strong commitment to medication safety and patient education, ensuring minimal disruptions to care and facilitating smooth transitions during patient transfers by working closely with the hospital clinical team, general practitioners, and pharmacy services
• Addressed wound care needs by recognizing knowledge gaps and inconsistent practices within the care team, conducting research on dressings, and establishing a knowledge resource in partnership with a wound care expert and the care team
• Achieved a 50% falls reduction in the month of March by identifying falls risks, conducting an audit of sensor mat equipment functionality, training staff for quicker responses to alert systems, and working together with consumers, families, and management to mitigate room hazards
• Effectively led and managed a care team as the primary clinician and senior staff member on shifts for the past 18 months, addressing incidents related to clinical deterioration, care delivery, meal services, and staff collaboration, which significantly decreased the necessity for after-hours management intervention during this period

• Displayed exceptional customer service in casual and formal settings
• Handled food and kitchen equipment safely and followed management directives
• Showed initiative and assisted with training new staff

• Assessed patients in emergency situations, making differential diagnosis and delivering treatment within organisational protocols
• Collaborated effectively within a dynamic environment to provide critical interventions and advanced life support, with timely escalation, safe transport to medical facilities and efficient handover
• Achieved advanced proficiency in bariatric equipment & manual handling techniques, and completed additional training in the use of simulation models and grief & loss support
• Contributed to community education initiatives on paediatric health awareness and operation of AED’s
• Prioritized safety and practised with a professional and reassuring manner towards all patients, including paediatric, elderly, non-English speakers, and those with disabilities or mental health challenges

• Provided holistic care to patients with critical medical and mental health concerns while maintaining patient safety and comfort
• Demonstrated a strong ability to build rapport and deescalate mental health behaviours, preventing many code greys
• Exhibited strong organisational skills, handling a dynamic patient load and prioritising tasks for continual flow through department
• Liaised with senior staff for timely investigation and interpretation of results, and initiated care pathways
• Provided continuous assessment of patient conditions, administering medications, performed cannulation, cardiac monitoring and special nursing whilst escalating care as required and educating patients on investigations and treatment plans

Gained experience in emergency department care, renal, palliative, haematological, acute care of the elderly and further medical specialties

• Demonstrated skills in wound care, venepuncture, diabetic care, dementia care, enteral tube management, bladder management, central venous catheter care, pain management, use of syringe drivers, and personal care
• Collaborated with medical staff and allied health, advocating strongly in case meetings for comprehensive patient centred care with a viable discharge plan
• Displayed high attentiveness to patient needs and proactively implemented strategies to reduce falls risk, always ensuring call bell in reach
• Documented patient health records accurately and completely to ensure compliance with healthcare regulations