Summary
Overview
Work History
Education
Skills
Details
References
Certification
Timeline
Generic

RUTH SIWINSKI

Coffs Harbour,Australia

Summary

Experienced and dedicated Business Manager with over twenty years of experience in maximising the possibilities of small to medium businesses. Building and improving business systems from the ground up. Bringing a motivated attitude and the ability to establish strong and productive relationships with all stakeholders.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Accounts and Admin Manager

Coopers Surf Australia
Coffs Harbour
04.2023 - Current
  • Established processes to ensure efficient workflow throughout the organisation
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service
  • Ensured compliance with all applicable laws, regulations, industry standards
  • Reviewed contracts before signing them on behalf of the organisation
  • Entered time and attendance logs in preparation for payroll
  • processed payroll, IAS and Superannuation with STP
  • Proposed or approved modifications to project plans
  • managed end to end account payable procedures throughout the company
  • facilitated accounts transition to XERO cloud accounting system
  • BAS returns, banking reconciliation, general bookkeeping
  • costed, assessed and recommended external suppliers
  • liaised with external stakeholders, clients and customers of all levels

Business Manager

The Butchery Ltd
London
10.2011 - 10.2022
  • Served as a successful leader, promoting and achieving business success, growth and leading market recognition
  • Identified and maximised sales opportunities, and increased customer retention rates
  • Managed various social accounts to maintain brand awareness
  • Interacted with customers, employees, and vendors on a daily basis
  • Prepared payroll and all accounts receivable and payable
  • Established cloud accounting system XERO throughout business.

Business and Events Manager

Below Zero + ICEBAR LONDON
London
09.2005 - 05.2013
  • Provided optimal assistance to the General Manager and handled a variety of adhoc admin tasks
  • Led recruitment and training of new employees, while also monitoring the productivity of current employees
  • Identified and maximised sales opportunities, and increased customer retention rates
  • Responded to guest requests for special arrangements or services
  • Developed and implemented company policies and codes that supported long-term and short-term goals
  • Handled paperwork regarding maternity leave and bereavement
  • Brought forth a compassionate and helpful attitude at all times
  • Organised and maintained employee records, ensuring accuracy and compliance
  • Created client files in CRM sytems and maintained meticulous organisation of event documents
  • Worked with clients tirelessly to ensure they felt fully supported and at ease during the time before their special event
  • Researched local vendors and their offerings
  • Met with clients to provide an initial consultation regarding their events ranging from photo shoots, to weddings and large corporate showcases
  • negotiated costs

Education

Bookeeping

XERO
01-2017

CIPD Human Resources -

Reed Training London
01.2010

Bachelor of Landscape Architecture -

UNSW
01-1997

HSC -

Macksville High
01-1995

Skills

  • Highly organised and efficient
  • Initiative and Problem-solving
  • Leadership and Teamwork
  • Flexible and fast learner
  • Cloud Computing
  • Eye for design and detail
  • Can see the bigger picture

Details

ADDRESS, Coffs Harbour, Australia, 0452595487, ruthsiwinski@gmail.com

References

  • Lauren Baldry, Coopers Surf Australia, hr@cooperssurf.com.au, 0432 224 924
  • Mathieu Bourgogne, Below Zero + ICEBAR LONDON, bourgogne.matt@gmail.com, +64 21739213
  • Stephen Lowe, The Butchery Ltd, stephensbars@gmail.com

Certification

  • clean drivers licence

Timeline

Accounts and Admin Manager

Coopers Surf Australia
04.2023 - Current

Business Manager

The Butchery Ltd
10.2011 - 10.2022

Business and Events Manager

Below Zero + ICEBAR LONDON
09.2005 - 05.2013

Bookeeping

XERO

CIPD Human Resources -

Reed Training London

Bachelor of Landscape Architecture -

UNSW

HSC -

Macksville High

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