Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Spillane

Ruth Spillane

Launceston,TAS

Summary

Knowledgeable Campus Administrator with proven background also in retail operations. Successfully managed diverse administrative tasks, including staff coordination and facility/financial management. Demonstrated strong problem-solving abilities and effective communication skills.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and proven success in leading projects from start to finish and contributing to organizational growth and success.

Utilizes administrative expertise to streamline operations and foster productive environment. Knowledge of effective communication and problem-solving techniques.

Hardworking and passionate worker with strong organizational skills eager to secure Global Uniform Co-Originator position. Excited for the opportunity to turn this new position into a well managed and successful position. Ready to help the team achieve company goals.

Overview

24
24
years of professional experience

Work History

Campus Administrator

OneSchool Global TAS
06.2016 - Current
  • Managed campus budget efficiently, allocating funds to essential areas while minimizing unnecessary expenses.
  • Enhanced student satisfaction by addressing concerns promptly and providing tailored support services.
  • Oversaw facilities maintenance, ensuring a safe and functional learning environment for all campus members.
  • Ensured timely completion of projects by managing resources effectively and maintaining open lines of communication with stakeholders.
  • Oversaw daily use of facility.
  • Prioritized safety on-campus through routine checks and updates ensuring all safety protocols were followed and implemented correctly.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Improved policies and procedures to maximize student safety and campus security.
  • Influenced positive change in campus policy by engaging in open dialogue with stakeholders and addressing emerging issues proactively.

Retail Manager Spirit of Tas 3 Gift Shop

Sim Crawcour PtyLtd
03.2003 - 11.2026
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
  • Oversaw compliance with safety regulations creating a safe shopping experience while reducing potential liabilities for the store.
  • Streamlined operations by implementing efficient processes and time-saving strategies in daily tasks.
  • Created timely and accurate inventory, cash and production reports for senior managers.
  • Negotiated with suppliers to secure more favourable terms, enhancing profitability with cost savings.
  • Managed inventory levels to align with seasonal demand, avoiding stockouts or excessive overstock situations.
  • Oversaw integration of new point-of-sale system, enhancing transaction efficiency and data accuracy.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Retail Sales Associate

Fergies Betta Electrical
02.2006 - 05.2013
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Greeted customers and provided outstanding customer service.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

No Degree - Fashion Design Cert 111

TAFE
TAS

Skills

  • Organizational skills
  • Time management
  • Database administration
  • Budget management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Active listening
  • Adaptability and flexibility
  • Planning and coordination
  • Self motivation
  • Time management abilities
  • Risk management
  • Budget control
  • Financial analysis

Timeline

Campus Administrator

OneSchool Global TAS
06.2016 - Current

Retail Sales Associate

Fergies Betta Electrical
02.2006 - 05.2013

Retail Manager Spirit of Tas 3 Gift Shop

Sim Crawcour PtyLtd
03.2003 - 11.2026

No Degree - Fashion Design Cert 111

TAFE

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Ruth Spillane