Ruth Carhuarica Valle

• Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
• Streamlined housekeeping processes for increased efficiency by implementing inventory management system.
• Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
• Ensured timely completion of daily tasks, leading increase in positive guest feedback regarding room cleanliness.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Maintained high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Collaborated with front desk staff to address guest concerns promptly, promoting atmosphere of exceptional customer service.
• Contributed to hotel’s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by brand.
• Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering positive work environment that encouraged professional growth.
• Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
• Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
• Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
• Adapted quickly to changing priorities or emergencies to maintain seamless daily operations without compromising guest experience or satisfaction.
• Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
• Provided ongoing feedback and support to housekeeping staff, fostering culture of continuous improvement and professional development.
• Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Communicated repair needs to maintenance staff.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Worked with front desk to respond promptly to all guest requests.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Increased employee performance through effective supervision and training.
• Completed schedules, shift reports, and other business documentation.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• • Supervised team of housekeeping and met highest quality of cleanliness and safety standards.

• Restocked room supplies such as facial tissues for personal touch with every job.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Evaluated employee performance and developed improvement plans.
• Increased employee performance through effective supervision and training.
• Worked with front desk to respond promptly to all guest requests.
• Communicated repair needs to maintenance staff.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Implemented daily, weekly, and monthly cleaning routines for staff to follow.

• • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• • Produced accurate and well-planned health and safety risk assessments documenting safe work of cleaning staff.
• • Completed schedules, shift reports, and other business documentation.
• • Trained and mentored all new personnel to maximize quality of service and performance.
• • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
• • Trained staff on expected standards and quality of general cleaning, health and safety requirements, and equipment operation.
• • Adhered to safety protocols by enforcing proper equipment usage.
• • Restocked room supplies such as facial tissues for personal touch with every job.
• • Communicated repair needs to maintenance staff.
• • Evaluated employee performance and developed improvement plans.
• • Assigned cleaning staff to specific shifts based on abilities and daily requirements.
• • Implement and maintain effective communication channels with Site Manager and client or their representative.
• • Where required assist site Manager in completion of electronic timesheets and any other administrative function as pertain to cleaning team

• • Manage teams of cleaners across 3 buildings (Convention, Exhibition, Theatre)
• • Ensuring ICC Sydney Cleanliness and Hygiene Standards are delivered to guests.
• • Workplace Health and Safety monitoring
• • Coordinated duties of staff to ensure all employment priorities are achieved.
• • Assign staff members to cover operational cleaning of all 3 buildings.
• • Supervising and training team member
• • Performed and assisted with cleaning duties as necessary.
• • Checked and maintained equipment to ensure in working order.
• • Mentored and guided employees to foster proper completion of assigned duties.
• • Established open and professional relationships with team members to achieve quick resolutions for various issues.
• • Built strong relationships with customers through positive attitude and attentive response.
• • Held weekly team meetings to inform team members of company news and updates.
• • Worked with team to identify areas of improvement and devised solutions based on findings.
• • Supervised team members to confirm compliance with set procedures and quality requirements.
• • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• • Established clear communication channels that ensured timely exchange of information between team members and stakeholders.
• • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

• Report to senior management.
• Allocate Daily jobs to both cleaning team and Support Services Officers
• Mentored and guided employees to foster proper completion of assigned duties.
• Conduct Cleaning audit of the Emergency Department
• Support hospital warden during busy periods.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Promoted high standards through personal example to help each member understand expected behaviour and standards.
• Adhered to safety protocols by enforcing proper equipment usage.
• Placed orders for housekeeping supplies and guest toiletries.
• Increased employee performance through effective supervision and training.
• Monitor the correct use of PPE during infectious clean.

• • Report to senior management.
  • Allocate Daily jobs to both cleaning team and Support Services Officers
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conduct Cleaning audit of Emergency Department
  • Support hospital warden during busy periods.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviour and standards.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Increased employee performance through effective supervision and training.
  • Monitor correct use of PPE during infectious cleaning.

• Emptied trashcans and transported waste to collection areas.
• Used time management and efficient cleaning methods to meet deadlines.
• Worked alongside other cleaners to complete jobs in corporate office buildings.
• Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
• Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
• Handled equipment, chemicals, and materials properly and with caution.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Used cleaners and squeegees to clean windows, glass partitions and mirrors.
• Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
• Removed trash, debris and other waste materials from premises.
• Provided assistance to other staff members with cleaning of difficult areas.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

• Emptied trashcans and transported waste to collection areas.
• Used time management and efficient cleaning methods to meet deadlines.
• Worked alongside other cleaners to complete jobs in corporate office buildings.
• Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
• Deep cleaned or replaced flooring, performing stripping, sealing, and finishing tasks.
• Handled equipment, chemicals, and materials properly and with caution.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures, and spot-cleaning partition walls and doors.
• Arranged and removed tables, chairs, and decorations to prepare facilities for events such as meetings and banquets.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Enhanced cleanliness standards by consistently maintaining well-organized and efficient cleaning routine.
• Reduced complaints from clients by addressing their specific cleaning requests and preferences.