Ruth Walker
Camden,NSW
Summary
Dynamic leader as a previous Registered Nurse with a proven track record at NSW Health, enhancing patient outcomes through critical thinking and compassionate care. Expert in health and safety protocols, with a talent for mentoring staff to excel in high-pressure environments. Skilled in fostering teamwork and resolving conflicts, significantly improving patient satisfaction and care standards.
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.
I am a Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Reliable individual proudly offering [Number] years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bar Manager
Wats On Events
09.2022 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Educator / Cook
Greater West Childcare
01.2021 - 10.2022
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented management techniques that fostered a positive and inclusive environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
Store Manager
Just Group
10.2017 - 07.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Registered Nurse
NSW Health
01.2005 - 04.2010
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Bachelor of Nursing - Nursing
University Of Western Sydney
Richmond NSW12.2004
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Staff Scheduling
- Organizational ability
- Health codes compliance
- Customer Relationship Building
- Guest Interaction
- Outgoing Personality
- Inventory Control
- Safety awareness
- Customer Relations
- Issue Resolution
- Shift Scheduling
- Supervisory Experience
- Verbal and written communication
- Service-oriented mindset
- Foodservice management
- Legal Compliance
- Equipment Maintenance
- Regulatory Compliance
- Security Oversight
- Performance monitoring
- Customer Service
- Labor cost control
- Money Handling
Certification
- Full unrestricted Drivers Licence
- RSA/RCG - CCH10526342 exp-20/6/26
- Working with Children's Check - WWC0901799E exp- 10/2/26
- Food Safety Supervisor Certificate exp-2026
Timeline
Bar Manager
Wats On Events
09.2022 - Current
Educator / Cook
Greater West Childcare
01.2021 - 10.2022
Store Manager
Just Group
10.2017 - 07.2020
Registered Nurse
NSW Health
01.2005 - 04.2010
Bachelor of Nursing - Nursing
University Of Western Sydney
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