Rutini Hartono
Newcastle,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Relief Motel Manager
Willows Motel
10.2023 - Current
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Trained staff on best practices, enhancing overall motel performance and guest experience.
- Conducted regular property inspections to address maintenance issues promptly, maintaining a well-kept appearance for the motel.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Maintained high occupancy rates by implementing competitive pricing strategies and promotions.
- Collaborated with other departments within the motel to deliver exceptional experiences across all touchpoints of the customer journey.
- Prepared monthly resort audits for review.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
- Assisted with development and distribution of marketing materials for facility.
Motel Manager
Citigate Motel
09.2022 - Current
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Prepared monthly resort audits for review.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Implemented successful strategies to increase customer satisfaction.
- Evaluated and promptly resolved lodging facility operational issues.
Main Teacher
Islamic Elementary School
11.2012 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Maintained up-to-date knowledge of educational best practices, incorporating new techniques into teaching strategies for optimal results.
- Developed creative lesson plans that sparked student curiosity and encouraged critical thinking skills.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Motel Manager Couple
Motel 359 Tamworth
01.2024 - 02.2025
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Managed daily operations for better customer service and increased revenue.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Collaborated with other departments within the motel to deliver exceptional experiences across all touchpoints of the customer journey.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Assisted with development and distribution of marketing materials for facility.
Education
Intermediate Expert - English Literature
Academy Foreign Language
Central Jakarta Skills
- Parent-Teacher Communication
- Collaborative learning
- Teaching strategies
- Project-based learning
- Critical Thinking
- Classroom Management
- Motivating students
- Student Engagement
- Lesson Planning
- Small Group Instruction
- Public Speaking
- Curriculum Implementation
- Learning Strategies
- Innovative lesson planning
- Classroom Instruction
- Child Development
- Student assessment
- Social-Emotional Learning training
- Student needs assessment
- Student evaluations
- Cooperative Learning Experience
- Student Records Management
- Performance Assessments
- Learning Assessments
- Group Learning Mechanics
- Curriculum compliance with State
- State teaching credential
- Standardized Testing
- SMART Board aptitude
- Problem-Solving
- Team Collaboration
- Positive Learning Environment
- Relationship Building
- Interpersonal and Social Skills
- Student Motivation and Engagement
- Parent Communication
- Conflict Resolution
- Student Support
- Documentation And Reporting
- Team Teaching and Collaboration
- Schedule Management
- Creative Instruction Style
- Classroom Safety Practices
- Online Teaching
- Classroom Technology Implementation
- Classroom Technology
- Core Curriculum and Standards
- Instructional Materials Creation
- Audio-Visual Aids
- SMART Board
Reached to highest level
Work with fashion for the good goal
Don't want to be failed weather to achieve success.
Timeline
Motel Manager Couple
Motel 359 Tamworth
01.2024 - 02.2025
Relief Motel Manager
Willows Motel
10.2023 - Current
Motel Manager
Citigate Motel
09.2022 - Current
Main Teacher
Islamic Elementary School
11.2012 - Current
Intermediate Expert - English Literature
Academy Foreign Language