Summary
Overview
Work History
Education
Skills
Websites
Awards Scholarships
Volunteering Leadership
Timeline
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Rutunj Patil

Melbourne,VIC

Summary

Dynamic sports professional with a proven track record at Decathlon Sports India, excelling in retail operations and customer service. Skilled in process optimization and conflict resolution, I consistently exceeded sales targets while enhancing customer experiences. My expertise in event operations and digital content engagement drives successful community outreach and sports participation initiatives.

Overview

3
3
years of professional experience

Work History

Intern- PE Sports Specialist

PE SPORTS
Melbourne, Australia
04.2024 - 05.2025
  • Officiated games to ensure precise rule compliance and sportsmanship while managing events.
  • Mentored aspiring umpires to foster professional gameplay standards.
  • Enforced game rules during diverse sporting events to maintain integrity.
  • Facilitated effective communication with coaches and players to promote fair play.
  • Observed player behavior to uphold sportsmanship and promptly resolve conflicts.

Sports Broadcast & Operations Associate

Sportvot
Mumbai, India
02.2023 - 07.2023
  • Managed live streaming operations for local sports events, ensuring high-quality broadcasts using SportVot's proprietary technology.
  • Collaborated with sports organizations to identify and profile emerging talent, contributing to a database of over 20,000 athletes.
  • Implemented cloud-based production solutions to streamline live sports broadcasting for remote associations.
  • Engaged with community stakeholders to promote sports participation through events and venue management.
  • Contributed to the successful streaming of over 5,000 games across 56 sports disciplines.
  • Assisted in expanding SportVot's reach, enhancing visibility for grassroots athletes and increasing platform user engagement.

Omni Sports Leader - Operations, Marketing & Sales

Decathlon Sports India
Mumbai, India
12.2021 - 07.2022
  • As an Omni Sports Leader at Decathlon, I was responsible for delivering an exceptional customer experience through a blend of retail operations, sales strategy, and local marketing initiatives.
  • I managed daily in-store operations including POS handling, inventory control, and merchandising, while also promoting sport engagement through community outreach.
  • My role demanded cross-functional collaboration, goal-oriented selling, and data-driven decision-making to drive store performance and customer satisfaction.
  • Optimized point-of-sale (POS) operations, achieving a 20% reduction in transaction times during peak hours through staff training and process improvements within 3 months.
  • Spearheaded local marketing initiatives to promote Decathlon's sport categories, driving a 10% increase in footfall through community engagement and awareness campaigns.
  • Delivered personalized customer service and expert product guidance, consistently exceeding monthly sales targets by 15%.
  • Managed in-store inventory operations, ensuring timely replenishment and optimal stock levels to meet consumer demand.
  • Oversaw visual merchandising and floor planning, enhancing product visibility and customer experience through functional and aesthetic displays.
  • Collaborated cross-functionally with warehouse and supply teams to streamline backend processes, contributing to overall operational efficiency.

Education

Master of Business Management -

DEAKIN UNIVERSITY
MELBOURNE
01.2026

BACHELORS OF SPORTS MANAGEMENT -

INTERNATIONAL INSTITUTE OF SPORTS MANAGEMENT
MUMBAI
01.2023

Skills

  • Retail and POS operations
  • Event and venue management
  • Inventory and stock control
  • Customer engagement and conflict resolution
  • Sales strategy and target achievement
  • Visual merchandising
  • Process and task optimization
  • Marketing activation and promotion
  • Social media and content awareness
  • Team collaboration and communication

Awards Scholarships

  • Zonal-Level Multi-Sport Athlete - Volleyball, Kabaddi, Kho-Kho, Dodgeball & Athletics, 09/01/18, District Sports Office (DSO)
  • National-Level School Sports Representative - Track & Field & Kho-Kho, 07/01/18, District Sports Office (DSO), DAV Public School (CBSE Sports Board)

Volunteering Leadership

  • Supported execution of India’s first celebrity-driven 3x3 basketball league to promote grassroots basketball culture.
  • Assisted with match-day operations, including team coordination, logistics, crowd control, and fan engagement.
  • Worked with celebrity team owners, influencers, and performers during the opening ceremony and live matches.
  • Managed fan zones and event flow, gaining hands-on experience in high-profile sports event and talent management.

Timeline

Intern- PE Sports Specialist

PE SPORTS
04.2024 - 05.2025

Sports Broadcast & Operations Associate

Sportvot
02.2023 - 07.2023

Omni Sports Leader - Operations, Marketing & Sales

Decathlon Sports India
12.2021 - 07.2022

Master of Business Management -

DEAKIN UNIVERSITY

BACHELORS OF SPORTS MANAGEMENT -

INTERNATIONAL INSTITUTE OF SPORTS MANAGEMENT

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