Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rutvee Patel

Melbourne,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

The Crafty Spots
04.2023 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.

Retail Assistant

D-Mart
07.2020 - 09.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Commerce (Accounting) - Accounting

Gujarat University
India
06.2022

Skills

  • Sales Techniques
  • Retail Transactions Processing
  • Complaint Handling
  • Order Processing
  • Product Merchandising
  • Complex Problem-Solving
  • Customer Assistance
  • Cash handling accuracy
  • Cash Register Operation
  • Organizational skills
  • Customer Satisfaction
  • Product Knowledge
  • Cash Management

Timeline

Customer Service Cashier

The Crafty Spots
04.2023 - Current

Retail Assistant

D-Mart
07.2020 - 09.2022

Bachelor of Commerce (Accounting) - Accounting

Gujarat University
Rutvee Patel