Ruveyda Levent

Case management for customers under My Aged Care. Coordinating and supervising the budgets of customers. Ensuring customers receive quality care and allowing rights of people accessing care.

Aged care and Disability services. On call, coordinating and supervising the activities of customers by allocating services. Escalating customer enquiries effectively, identifying and eliminating errors and planning for continuous improvement. Managing client rosters.

Administration and office coordinator. Experience using Procura, Active Campaign and Employment Hero. In charge of office support, induction of new support workers, setting up mobility for support workers, management of inventory and PPE, auditing and keeping systems up to date.

Front desk receptionist of Irfan College. Responsibilities involve primarily scheduling and dealing with different levels of administration. Interpersonal interactions between families,

students and staff. Mainly in charge of filing and updating staff documentations, student enrolment as well as greeting parents and visitors. Controlling school operations and workflow. Experience using XERO.

Responsibilities involve broadening the students understanding Turkish and Arabic reading. This also involves student-teacher interaction, creating an inviting and engaging environment for students to learn and gain deeper understandings of religious and cultural values.

Responsibilities involved tutoring primary and secondary children in terms of schoolwork, homework and extra help. This not only involved interacting with children but also their parents. My personal aim was to give parents a sense of trust and commitment through face-to-face interactions in terms of advice, information of other programs and recommendations.