Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruways Mohamud

Nollamara

Summary

Dedicated and compassionate professional with a strong background in customer service and administrative support. Experienced in managing reception duties including appointment scheduling, front desk coordination, and client communication. Skilled at creating positive first impressions, handling sensitive information with discretion, and ensuring smooth daily operations. Strong communication, problem-solving, and multitasking abilities enable me to support both clients and colleagues effectively. I am eager to contribute my skills in organisation and service excellence to provide outstanding support in any reception or administrative role.

Overview

5
5
years of professional experience

Work History

Receptionist

St John Dental
11.2024 - Current
  • Welcoming and greeting patients, answering inquiries, and scheduling appointments.
  • Managing administrative tasks, such as patient records, billing, and inventory.
  • Collaborating with dental professionals to ensure smooth operations and patient satisfaction.

Receptionist

Timberlands Dental Clinic
11.2022 - 11.2024
  • Handling phone calls, managing appointment schedules, processing payments, and maintaining a clean and organized reception area.
  • Collaborating with dental professionals, assisting with inventory management, and resolving patient issues.
  • Assisting with clinical procedures as needed, such as preparing patient trays and sterilizing instruments.

Receptionist

Woodvale Park Dental Clinic
02.2021 - 10.2021
  • Assisting with patient check-in and check-out processes.
  • Maintaining a clean and organized reception area.
  • Communicating effectively with patients, colleagues, and other healthcare providers.

Education

Bachelor of Business - Accounting And Finance

Swinburne University of Technology
Melbourne, VIC

Certificate IV - Accounting and Bookkeeping

Open Colleges
01.2024

Certificate IV - Dental Assisting

DNA Kingston Training
01.2018

Skills

  • Organization skills
  • Time management
  • Data entry
  • Verbal and written communication
  • Scheduling appointments
  • Greeting and seating clients
  • Office administration
  • File management
  • Administrative support

Timeline

Receptionist

St John Dental
11.2024 - Current

Receptionist

Timberlands Dental Clinic
11.2022 - 11.2024

Receptionist

Woodvale Park Dental Clinic
02.2021 - 10.2021

Certificate IV - Accounting and Bookkeeping

Open Colleges

Certificate IV - Dental Assisting

DNA Kingston Training

Bachelor of Business - Accounting And Finance

Swinburne University of Technology
Ruways Mohamud