Ryan Ackerman
Sydney,Australia
Summary
Experienced retail operations leader with a strong background in online fulfilment, inventory control, team development, and safety assurance. Proven success in managing high-volume operations, optimising sales planning, and leading teams through complex transitions, including site closures and transformation initiatives. Skilled in both traditional and automated fulfilment models, with experience supporting eCom routines and process improvements across multiple sites. Currently managing Replenishment, Inventory, and Fresh Production teams as Operations Manager (Product) for WooliesX.
Overview
2
2
years of professional experience
Work History
Operations Manager (Product)
WooliesX
Caringbah, Australia
05.2025 - Current
- Company Overview: Woolworths Group
- Leading Replenishment, Inventory, and Fresh Production teams to maximise product availability across categories.
- Ensuring consistent article supply through strategic planning, accurate stock management, and collaborative team operations.
- Focused on operational excellence, team alignment, and customer satisfaction in a high-demand environment.
- Recently supported eCom routines and online processes at Mascot CFC, providing guidance and leadership over a 2-month period.
- Experienced in operating within the new automated CFC at Auburn, with hands-on training in advanced automated processes and technology-driven fulfilment systems.
- Woolworths Group
Online Fulfilment Manager
WooliesX
Lidcombe, Australia
02.2025 - 05.2025
- Company Overview: Woolworths Group
- Oversaw fulfilment operations during the closure of the Lidcombe CFC.
- Managed sales planning, team rostering, and fulfilment execution while maintaining service levels and performance standards.
- Delivered a smooth operational wind-down, ensuring accurate sales forecasting and workforce coordination.
- Woolworths Group
Enablement and Assurance Manager
WooliesX
Sydney, Australia
11.2024 - 02.2025
- Company Overview: Woolworths Group
- Led enablement and assurance programs across operations with a focus on safety, compliance, and risk governance.
- Developed and implemented frameworks for operational consistency, team training, and performance uplift.
- Drove continuous improvement initiatives to support scalable and resilient workflows.
- Woolworths Group
Online Fulfilment Manager
WooliesX
Sydney, Australia
10.2023 - 11.2024
- Company Overview: Woolworths Group
- Managed end-to-end fulfilment operations, including team performance, rostering, and inventory coordination.
- Delivered strong customer outcomes through efficient process management and staff leadership.
- Aligned daily execution with sales targets in a dynamic, fast-paced retail environment.
- Received ADM of the year award.
Education
High School Diploma -
St Patrick’s College
Sutherland10-2021
Skills
- Sales & Demand Planning
- Team Leadership & Rostering
- Fulfilment & Inventory Management
- Safety & Compliance Assurance
- ECom Operations & Automation
- Change & Transition Management
- Process Optimisation
- Cross-functional Collaboration
- Effective communication
- Employee training
Timeline
Operations Manager (Product)
WooliesX
05.2025 - Current
Online Fulfilment Manager
WooliesX
02.2025 - 05.2025
Enablement and Assurance Manager
WooliesX
11.2024 - 02.2025
Online Fulfilment Manager
WooliesX
10.2023 - 11.2024
High School Diploma -
St Patrick’s College
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