Ryan Alexander
Dubbo,NSW
Summary
Accomplished Correctional Officer from the Department Of Corrective Services, adept in emergency response and conflict resolution, significantly reduced contraband instances through meticulous searches. Demonstrated exceptional ability in inmate supervision and maintaining safety, showcasing professionalism in high-risk situations. Able to negotiate with inmates on positive outcomes and policy enforcement, ensuring secure and orderly correctional facility operations.
Overview
25
25
years of professional experience
Work History
Correctional Officer
Department Of Corrective Services
08.2018 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Complete acting up to Senior Correctional Officer in various locations including Reception, Sector 1 maximum males, Sector 3 minimum males and Sector 2 females.
Bank Branch Manager
Commonwealth Bank of Australia, CBA
04.1999 - 08.2017
- Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
- Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Fostered strong relationships with clients by addressing their needs promptly and providing personalized financial solutions.
Education
Year 10 Certificate -
Lithgow High School
Lithgow, NSW1994
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Correctional facility procedures
- Policy Enforcement
- Restraint Techniques
- Contraband Seizure
- Security Procedures
- CCTV Monitoring
- Negotiation
- Product Knowledge
Timeline
Correctional Officer
Department Of Corrective Services
08.2018 - Current
Bank Branch Manager
Commonwealth Bank of Australia, CBA
04.1999 - 08.2017
Year 10 Certificate -
Lithgow High School
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