Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Bell

9 Seaton Grove, Golden Square,Victoria

Summary

I would like to apply for a position at your company. I am a hard working and loyal employee who takes pride in every task that I am applied too. I take pride in my work and work ethics and believe this attitude has enabled me to be currently successful in my employment. I was awarded employee of the year in 2019 for my commitment to my work activities and training attributes as a crew trainer. I enjoy playing cricket on the weekends. I enjoy social time with my friends but always put my employment as a first priority in any situation. I hold a current drivers license.

I am currently employed at Telstra as a retail consultant dealing with customers, contracts, background checks and completing point of sales for various items under the Telstra brand and products.

Overview

8
8
years of professional experience

Work History

Retail Sales Consultant

Telstra
Lansell Plaza , VIC
06.2022 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Determined solutions for clients promptly and professionally.
  • Helped customers complete purchases, locate items and join reward programs.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers by answering questions and fulfilling requests.

Crew Trainer

McDonalds
Kangaroo Flat, VIC
08.2016 - 06.2022
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Maintained current knowledge of all team position requirements.

Education

Year 12 VCE -

Bendigo Senior Secondary College
Bendigo, VIC
11.2018

Skills

  • PPE Compliance
  • Restaurant Operation
  • Team Leadership
  • Coaching and Mentoring
  • Crew Monitoring
  • Delegating Work
  • Crew Assistance
  • Safe Food Handling Practices
  • Food Safety
  • Workplace Safety
  • Kitchen Sanitation
  • Multi-Tasking Skill
  • Food Assembly
  • Cultural Awareness

Accomplishments

  • Supervised team of 7 staff members.
  • Employee of the year in 2019

Timeline

Retail Sales Consultant

Telstra
06.2022 - Current

Crew Trainer

McDonalds
08.2016 - 06.2022

Year 12 VCE -

Bendigo Senior Secondary College
Ryan Bell