Ryan Chan

Revo Hair Atelier

10.2021 - Current

Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Answered telephone calls to provide information and schedule new appointments.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Offered exceptional service and support to walk-in and scheduled customers.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Recorded notes for future reference about customer preferences and services delivered.
Educated clients on how to maintain healthy hair.
Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
Pre-booked clients for follow-up visits and promoted salon services and retail products.
Provided assistance to stylists when needed.
Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
Minimized infection risks by using required solutions and procedures to clean and sanitize tools.

Summary