Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Ryan Della Maddalena

12 Casina Way, Jindalee,

Summary

Working in the communication industry for over 10 years I have worked in many different fields. From IT communication ( VOIP systems and routers) to more hands on communication Data, fibre MATV, IPTV and security. I have a broad knowledge of how the industry works.


I've spent most of my time in a service role providing exceptional customer service and always making sure the customer is aware of the works to be conducted and minimise customer disruptions. I have also worked a bit in construction when needed running, terminating and testing cat6, fibre and coax.


Overview

12
12
years of professional experience

Work History

Communication Technician

Electek/ Metrowest
10.2023 - Current

CAT6.

  • Ran, terminated and tested cat6 cabling through newly established or existing sites.
  • fault finding and repairing damaged cables.
  • installed and setup brand new communication cabinets and loomed cables in nicely with easy to understand labelling at each end.


Fibre

  • Ran, spliced and tested fibre cabling through newly established or existing sites.
  • fault finding and repairing damaged cables.


MATV/ IPTV

  • Install and configure on new sites
  • fault find at various businesses including hospitals and aged care facilities
  • installation of satellite dishes and antennas and set location for optimal viewing.


AV

  • Installation of Amps, controllers, subs and speakers
  • configuration for optimal sound output with no feedback
  • fault finding and replacing equipment when necessary.


Security

  • Installation, termination and testing of alarm panels and field equipment in business and chicken farm environments.
  • fault finding



Telecommunication Technician.

CDM Communications
06.2013 - 10.2023
  • Worked with customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Resolved problems, improved operations and provided exceptional service.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Installed and maintained Communication and IT equipment e.g Aria IPECs Phone systems, switches and modems.

Education

Tickets / Licenses

Diploma - Game Development

SAE Qantm Creative Media Institute
Perth
10.2020

Certificate III in Telecommunications - Telecommunication

Ramsden Telecommunication Training
Perth
02.2015

Completion of Year 12 -

Shenton College
Shenton Park
12.2011

Skills

  • Hardware maintenance
  • Equipment installation
  • Fiber optic technology
  • Network configuration
  • Alarm systems
  • Friendly, positive attitude

Reference

Rose Greer - Administration Manager @ CDM Australia - 0400 687 997

Timeline

Communication Technician

Electek/ Metrowest
10.2023 - Current

Telecommunication Technician.

CDM Communications
06.2013 - 10.2023

Tickets / Licenses

Diploma - Game Development

SAE Qantm Creative Media Institute

Certificate III in Telecommunications - Telecommunication

Ramsden Telecommunication Training

Completion of Year 12 -

Shenton College
Ryan Della Maddalena