Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Donald

Mornington,VIC

Summary

Proven professional with extensive experience in logistics and transportation, notably with Fastrac, where I excelled in maintaining punctuality and ensuring safe, efficient deliveries. My expertise in GPS route planning (hard skill) and exceptional customer service (soft skill) significantly enhanced operational productivity and client satisfaction, showcasing my commitment to excellence and reliability in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Driver

Fastrac
12.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

Warehouse Worker

Bamwine
02.2000 - 05.2004

Picked and packed French wines

Warehouse Worker

CEVA Logistics Inc.
03.2004 - 08.2009
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Education

Year 11 -

Frankston High School
Frankston, VIC

Hair Dressing - Hairdresser

Vic University
Melbourne, VIC
08.1999

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Heavy lifting
  • Materials transport
  • Attention to detail
  • Team building
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Physical stamina
  • Patience and tact
  • Delivery pickup
  • Multitasking Abilities
  • Self motivation
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication

Timeline

Driver

Fastrac
12.2021 - Current

Warehouse Worker

CEVA Logistics Inc.
03.2004 - 08.2009

Warehouse Worker

Bamwine
02.2000 - 05.2004

Year 11 -

Frankston High School

Hair Dressing - Hairdresser

Vic University
Ryan Donald