Ryan Duncan
Gold Coast,QLD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organisation and public.
Overview
5
5
years of professional experience
Work History
Sales Representative Team Leader
Rural Solar
04.2023 - Current
- Fostered vital customer relationships to generate $300,000 in sales.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Syroscape
05.2023 - 11.2023
- Helped land the first clients on a new offer and took it from 5k monthly packages to 15k US Paid in Full.
- Developed and implemented sales strategies to increase profits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Freelance Videographer
Self Employed Services
01.2019 - 05.2023
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Developed creative approaches to video production to create unique and engaging content.
- Worked with clients domestically and internationally.
Education
Film And TV - Commercial Advertising
Bond University
Gold Coast, QLD01.2019
Skills
- Client Service
- Process Improvement
- Competitor Research
- Lead Generation
- Sales Closing
Timeline
Sales Representative
Syroscape
05.2023 - 11.2023
Sales Representative Team Leader
Rural Solar
04.2023 - Current
Freelance Videographer
Self Employed Services
01.2019 - 05.2023
Film And TV - Commercial Advertising
Bond University
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