Ryan Felix
Stockton, New South Wales, 2295,NSW
Summary
With a proven track record at Felix Painting, I leveraged residential painting expertise and team leadership to enhance project outcomes and client satisfaction. Skilled in surface preparation and adept at steering projects to completion, I consistently exceeded quality standards, driving a significant growth in client base and sales revenue.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sole Trader
Felix Painting
Newcastle , New South Wales
10.2022 - Current
- Researched new industry trends and technologies to stay competitive.
- Managed supplier relations in accordance with company policies to drive supplier selection.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Developed and implemented business strategies to increase sales revenue.
- Developed strategic partnerships with other businesses to expand reach and grow client base.
- Performed administrative tasks such as data entry, filing, bookkeeping.
- Delivered presentations to key decision makers and offered financial recommendations.
- Organised financial records, including invoices, payments, statements and taxes.
- Assisted customers in selecting appropriate products or services.
- Built strong relationships with clients through regular communication.
- Built positive and productive customer connections to drive consistent sales.
- Discussed client financial options to keep customers informed regarding transactions.
- Managed customer service inquiries via email, phone and social media platforms.
- Developed excellent rapport with custom builders to expand opportunities for growth.
- Monitored cash flow by tracking expenses, budgeting and forecasting.
- Created a website to market services and products online.
- Analyzed customer requirements and recommended efficient investment products.
Foreman Painter
Programmed
Newcastle, New South Wales
11.2019 - 07.2022
- Monitored employee work levels and optimized performance with strategic approaches.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
- Coordinated with external contractors for specialized maintenance projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Coordinated with vendors and contractors to ensure timely completion of projects.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Inspected completed work to assess quality and identify skill gaps.
- Delegated work to staff, setting priorities and goals.
- Inspected machines and equipment for conformance with operational standards.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
- Minimized severity or frequency of accidents of contractors and maintenance personnel using risk identification process.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Established and enforced clear safety policies to protect workers from injury.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Trained and monitored employees to teach daily tasks and improve performance.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Maintained accurate records of all maintenance activities performed.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Prepared and planned worksites to help jobs run smoothly.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Tradesman Painter & Decorator
Sage Painting
Newcastle, New South Wales
04.2014 - 10.2019
- Constructed scaffolding and supports to complete work above ground-level.
- Inspected painted surfaces for defects such as cracking, blistering, or fading.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Repaired cracks in drywall prior to painting or wallpapering rooms.
- Erected scaffolding or swing gates or set up ladders to work above ground level.
- Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
- Performed series of surface preparation techniques to maximize paint durability.
- Maintained thorough inventory of paint equipment and supplies by checking product levels.
- Documented progress and provided estimated completion time for clients.
- Wore protective clothing such as masks, respirators and gloves.
- Performed minor plaster repair, blending newly renovated wall surfaces with existing plaster.
- Chose correct brushes and materials for jobs and purchased from vendors.
- Protected furniture from dust generated during the preparation of walls.
- Used power and hand tools safely and effectively.
- Cleaned up job sites after completion of projects.
- Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
- Completed high-volume weekly painting jobs with consistently positive customer feedback.
- Kept accurate records of completed jobs for billing purposes.
- Selected appropriate paint colors based on customer preferences.
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Assessed work areas to determine safety measures required before beginning the job.
- Used ladders and scaffolds to reach high walls and ceilings.
- Washed and treated surfaces with oil, turpentine or other preparations.
- Followed the manufacturer's instructions when mixing chemicals for special applications.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Apprentice Painter
Hunter V-Tec
Stockton Hospital, Newcastle, New South Wales
02.2010 - 02.2014
- Cleaned and smoothed surfaces prior to painting.
- Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
- Completed diverse repairs on commercial and residential buildings and equipment.
- Maintained thorough inventory of paint equipment and supplies by checking product levels.
- Mixed paints and solutions and monitored consistencies.
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Selected appropriate types of paints and finishes for different surfaces and conditions.
- Scraped loose paint from surfaces using scrapers or wire brushes.
- Cut in lines along edges of walls using brushes or rollers.
- Washed and treated surfaces with oil, turpentine or other preparations.
- Transported tools and equipment to job sites.
- Prepared sheetrock, metal and wood surfaces for painting.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Mixed and matched paint, stain or varnish with oil or thinning and drying additives to obtain desired colors and consistencies.
- Measured surfaces accurately to estimate material needs for each project.
- Operated power tools such as drills, saws, sanders and grinders when necessary.
- Calculated cost and quantities of required materials based on surface measurements or work orders.
- Attended training sessions regularly in order to stay current on industry trends.
- Calculated amounts of materials and estimated cost based on surface measurements or work orders.
- Applied decorative finishes such as glazes, stains and lacquers when needed.
- Mixed and applied paints, varnishes and sealants to promote lasting finish.
- Removed old finishes by stripping, sanding or using water or abrasive blasting.
- Selected, mixed and applied surface coatings to match and restore interior or exterior surfaces.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cabinetmaker and Installer
Unique Shutters & Blinds
Adamstown, Newcastle, New South Wales
02.2008 - 01.2010
- Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Worked independently on projects and tasks within carpentry team.
- Measure materials accurately with rulers and measuring tapes.
- Assemble wooden components into frames using glue, screws and dowels.
- Work collaboratively with colleagues in order to meet deadlines.
- Kept worksites organized, clean and free of safety hazards.
- Completed work quickly and helped team members in order to achieve deadlines and satisfy customers.
- Maintain a clean workspace throughout all projects.
- Adhered to tool and equipment safety protocols and promoted worksite safety, protecting both personnel and equipment.
- Train new employees on safe use of tools and machines used in cabinetmaking installations.
- Follow safety regulations when operating equipment.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Installed cabinets in mobile homes in assembly line environment.
- Operate machinery such as planers, jointers and mortisers for specialized tasks.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Cert III Painting And Decorating - Construction
TAFE NSW
NSW11-2014
High School Diploma -
St Francis Xavier
Newcastle, NSW11-2008
High School Diploma -
San Clemente
Newcastle, NSW11-2007
Skills
- Residential painting
- Surface preparation
- Inspection skills
- Planning projects
- Physical fitness
- Color matching
- Paint application techniques
- Team leadership skills
- Pressure washing
- Safety practices
- Preparing job sites
- Material estimation
- Quality control standards
- Documentation
- Ladder safety
Affiliations
Player/Volunteer for local rugby team
Certification
- NATIONAL LICENCE TO PERFORM HIGH RISK WORK: Licence No: HRW926286 Exp:11/11/2026 Classes:WP
- GENERAL INDUCTION FOR CONSTRUCTION WORK IN NSW (WHITE CARD)
- BONDED ASBESTOS REMOVAL AWARENESS
- WORKING AT HEIGHTS
- CONFINED SPACE
References
References available upon request.
Timeline
Sole Trader
Felix Painting
10.2022 - Current
Foreman Painter
Programmed
11.2019 - 07.2022
Tradesman Painter & Decorator
Sage Painting
04.2014 - 10.2019
Apprentice Painter
Hunter V-Tec
02.2010 - 02.2014
Cabinetmaker and Installer
Unique Shutters & Blinds
02.2008 - 01.2010
Cert III Painting And Decorating - Construction
TAFE NSW
High School Diploma -
St Francis Xavier
High School Diploma -
San Clemente
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