Melissa Butkovic
Melbourne,VIC
Summary
Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into shape and achieve goals. Strongly believes health is conscious lifestyle choice necessary for longevity and happiness.
Overview
15
15
years of professional experience
Work History
PT & Fitness Instructor
Sanctuary Lakes Recreation club
01.2020 - Current
- Group fitness classes
- Personal Training
- Reception duties
- Pool testing
- Gym equipment general maintenance
- Greeting clients
- General cleaning duties
Audio-Visual Customer Service Technician
Tech2Home
01.2020 - 01.2024
- Ensuring that all systems and software function properly
- Provided remote support to customers, diagnosing and resolving technical issues effectively.
- Developed strong relationships with clients, leading to increased loyalty and retention rates.
- Maintained detailed records of customer interactions, allowing for improved follow-up on any unresolved issues or concerns.
- Assisted customers with installation, configuration, and operation of software applications, ensuring optimal performance levels.
- Consistently met or exceeded established performance metrics related to call handling time, first-call resolution rate, and overall customer satisfaction
Beauty And Massage Therapist
Mitchelton day spa
01.2018 - 01.2019
- Beauty therapy
- Massage
- Hot Rock Massage
- Facials
- Manicures and Pedicures
- Body Wraps and Body scrubs
- Greeting clients and Taking payments
Beauty Therapist
Werribee Mansion Day Spa
01.2016 - 01.2018
- Massage
- Hot Rock Massage
- Facials
- Manicures and Pedicures
- Facial Waxing
- Eye Lash and Eyebrow Tinting
- Parrafin Hand Wax Treatments
- Body wraps and Body Scrubs
- Setting up spa soaks
Beauty Therapist
Saba’s Massage and Beauty Temple
01.2010 - 01.2011
- Massage (including Lomi Lomi, deep tissue, relaxation and pregnancy)
- Waxing (men and women)
- Facials
- Pedicures
Education
High School Diploma -
TBA
TBASkills
- Strength training
- Group instruction
- Fitness assessments
- Functional training
- Flexibility training
- High-intensity interval training
- Adaptive exercise
- Nutrition assessment and planning
Timeline
PT & Fitness Instructor
Sanctuary Lakes Recreation club
01.2020 - Current
Audio-Visual Customer Service Technician
Tech2Home
01.2020 - 01.2024
Beauty And Massage Therapist
Mitchelton day spa
01.2018 - 01.2019
Beauty Therapist
Werribee Mansion Day Spa
01.2016 - 01.2018
Beauty Therapist
Saba’s Massage and Beauty Temple
01.2010 - 01.2011
High School Diploma -
TBA
Similar Profiles
Leanne PennyLeanne Penny
Postal Services Officer at Sanctuary Lakes LPO (Bredonn Pty Ltd)Postal Services Officer at Sanctuary Lakes LPO (Bredonn Pty Ltd)
Ravi ChauhanRavi Chauhan
Chef at Sanctuary lakes HotelChef at Sanctuary lakes Hotel
Kerri HobsonKerri Hobson
Postal Manager at Sanctuary Lakes LPO (Bredonn Pty Ltd)Postal Manager at Sanctuary Lakes LPO (Bredonn Pty Ltd)