Ryan Goodwin
Sydney,Australia
Summary
Results-driven software engineer pivoting to IT support, with a solid background in troubleshooting and system maintenance. Adept at providing top-notch customer service and fostering effective communication between technical and non-technical stakeholders. Highly adaptable, focused on strengthening IT infrastructure and ensuring new team members are effectively integrated.
Overview
9
9
years of professional experience
1
1
Certification
Work History
.NET C# Developer
Capital On Tap
London
08.2022 - 08.2024
- Worked within the Payments and Finance team (PAF), as a .NET Developer contributing to initiatives aimed at enhancing Capital On Tap's fund inflow and outflow offerings.
- Developed and maintained scalable backend systems, with a focus on optimizing payment processes and integrating new repayment options.
- Provided support for system issues, collaborated cross-functionally with IT and platform teams to ensure smooth operations.
- Gained valuable experience with monitoring tools like Datadog, enhancing system troubleshooting and performance.
- Worked closely with cross-functional teams to ensure user-facing systems were reliable and issue-free.
Backend Engineer
SmashFly Technologies / Symphony Talent
Belfast, Northern Ireland
07.2019 - 07.2022
- Developed backend systems and APIs, focusing on feature implementation and optimizing system processes, with an emphasis on scalability.
- Worked on inventory tracking and data analysis, developing efficient search systems using Elasticsearch.
- Collaborated with Product and IT teams, providing support and gathering feedback to resolve critical issues.
Data Management Analyst
Business Services Organization (BSO)
Belfast, Northern Ireland
09.2017 - 09.2018
- Developed complex SQL queries and stored procedures for managing data related to the Northern Ireland Health Service.
- Collaborated with statisticians to provide structured data for the creation of relevant reports.
- Gained hands-on experience in data management and improved proficiency in SQL.
Student Summer Placement
Liberty IT
06.2015 - 08.2015
- Gained hands-on experience across various software development teams, primarily working with SQL.
- Contributed to the website design team, working with HTML and JavaScript, while shadowing experienced developers.
- Developed a deeper interest in Software Development, leading to the decision to pursue further studies in the field.
Education
Bachelor of Science - Computer Science
Ulster University
Belfast, Northern Ireland07-2019
Skills
- Backend development
- Database management
- System troubleshooting
- Performance monitoring
- Customer support
- Cross-functional collaboration
- Technical documentation
- Problem solving
- Incident management
- Network troubleshooting
- Hardware diagnostics
- C# programming
- API integration
- Version control
Affiliations
- Blue belt Brazilian JiuJitsu
- Long distance runner
Certification
- AWS Certified Cloud Practioner
- MTA: Software Development Fundamentals
- MTA: Database Fundamentals
- MTA: Cloud Fundamentals
- Ulster University School of Computing Dean’s List for Outstanding Academic Achievement
Timeline
.NET C# Developer
Capital On Tap
08.2022 - 08.2024
Backend Engineer
SmashFly Technologies / Symphony Talent
07.2019 - 07.2022
Data Management Analyst
Business Services Organization (BSO)
09.2017 - 09.2018
Student Summer Placement
Liberty IT
06.2015 - 08.2015
Bachelor of Science - Computer Science
Ulster University
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