Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Ryan Gough

Ryan Gough

Thornlands

Summary

Experience of 6+ years in fast food and retail working environments. Able to work well in customer service and food preparation areas to deliver quality service and satisfaction to customers. Demonstrating leadership, efficiency and problem solving skills in high - pressure environments.

Overview

6
6
years of professional experience

Work History

Duty Manager/Retail Assistant/Deli Assistant/Customer Service Cashier

Jones And Co Realtors
01.2022 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Crew Member

McDonald’s Capalaba Restaurant
01.2019 - 01.2021
  • Food preparation and handling
  • Deliver customer orders in a timely manner
  • Assist junior team members with managing work load
  • Maintain a clean and hygienic work environment

Education

Drama, English, General Mathematics, Business, Japanese and Studies of Religion

Carmel College
Thornlands, QLD
01.2021

Bachelor of Creative Industries - Acting And Performance

University of Canberra
Tafe Queensland Southbank
11-2024

Skills

  • Customer service
  • Time management
  • New employee training
  • Professionalism and integrity
  • Relationship building
  • Cash handling
  • Cleaning and sanitizing

Accomplishments

  • 2021: House Arts Leader and Student leader, Excellence in the Arts award, Academic Excellence Award, Commitment to Learning Award
  • 2020: Contribution to College Life in the Arts Award, Application and Effort Award
  • 2019: Subject Dux Drama, Contribution to College Life in the Arts Award, Academic Excellence Award, Leading Light Award, Application and Effort Award
  • 2018: Application and Effort Award
  • 2017: Academic Excellence Award, Leading Light Award, Application and Effort Award
  • 2022 - 2024: Performed in various productions including: Bootcamp Royale 16, The Winter's Tale, Macbeth, Gagarin Way and SHOOT/GET TREASURE/REPEAT

Interests

  • Music
  • Acting and Theater
  • Creative Writing
  • Participate in local theatre productions, enhancing my public speaking and teamwork skills


Timeline

Duty Manager/Retail Assistant/Deli Assistant/Customer Service Cashier

Jones And Co Realtors
01.2022 - Current

Crew Member

McDonald’s Capalaba Restaurant
01.2019 - 01.2021

Drama, English, General Mathematics, Business, Japanese and Studies of Religion

Carmel College

Bachelor of Creative Industries - Acting And Performance

University of Canberra

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Ryan Gough