Ryan Hutchins
Ipswich,QLD
Summary
Highly motivated with driving and managing sales with extensive customer service and sales experience. I am highly ambitious and wish to pursue my goals and move up in the tooling industry. I look forward to using the skills i have acquired through many sales training meetings and product training sessions to move forward in my career.
Overview
5
5
years of professional experience
Work History
Sales Associate
Total Tools
12.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Representative Manager
Total Tools
06.2023 - 12.2023
- Expanded market reach with the successful introduction of new product lines tailored to customer needs and preferences.
- Established productive partnerships with distributors, extending reach into previously untapped markets.
- Led sales presentations and product demonstrations, showcasing unique value proposition to potential clients.
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
- Regularly monitored team''s progress against established KPIs, providing feedback for continuous improvement in performance levels.
- Retained key accounts through proactive relationship management and addressing customer concerns promptly.
Sales Representative
Total Tools
01.2023 - 07.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Sales Representative
Total Tools
12.2021 - 02.2023
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Used customer insights to develop innovative sales strategies to increase sales.
Salesperson
Athlete's Foot
08.2021 - 12.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
Salesperson
Bunnings Warehouse
06.2019 - 12.2021
Education
High School Diploma -
Ipswich State High School
Brassall, QLD12.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Competent in MS Office
- Exceptional customer service
- Excellent people skills
- Verbal/written communication
- Outgoing Personality
- Client Service
- Sales expertise
- Product Sales
Additional Information
Reference
Simon Krnjulac 0417414957 ( Total Tools Store Manager ) Mcgraths Hill
Timeline
Sales Associate
Total Tools
12.2023 - Current
Sales Representative Manager
Total Tools
06.2023 - 12.2023
Sales Representative
Total Tools
01.2023 - 07.2023
Sales Representative
Total Tools
12.2021 - 02.2023
Salesperson
Athlete's Foot
08.2021 - 12.2021
Salesperson
Bunnings Warehouse
06.2019 - 12.2021
High School Diploma -
Ipswich State High School
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