Ryan Irvine
Brisbane/Bahrs Scrub,Queensland
Summary
Customer-focused, hard working and always trying to get involved with solid understanding of customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
7
7
years of professional experience
Work History
Fulltime Sales Assistant
JD Sports Fashion
Brisbane, Queensland
11.2022 - Current
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Picker Packer
Superfin
Brisbane, Queensland
02.2022 - 06.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
Delivery/Removalists
Deliver One
Brisbane, Queensland
01.2022 - 06.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Sales
ISASO - Car Dealership
Brisbane, Queensland
01.2020 - 12.2021
- Sold various products by explaining unique features and educating customers on proper application.
- Offered product and service consultations and employed upselling techniques.
Assistant Manager
KU-O at the gabba
Brisbane, Queensland
09.2018 - 11.2019
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Front of House Team Member
McDonald's
Brisbane, Queensland
05.2018 - 08.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Education
High School Diploma -
Clairvaux MacKillop College
Klumpp Rd, Upper Mount Gravatt QLD 412211.2019
Bachular of Aviation - Differed
Griffith University
170 Kessels Rd, Nathan QLD 4111Skills
- Customer Relationship Management (CRM)
- Teambuilding
- Reliable and trustworthy
- Computer skills
References
References available upon request.
Timeline
Fulltime Sales Assistant
JD Sports Fashion
11.2022 - Current
Picker Packer
Superfin
02.2022 - 06.2022
Delivery/Removalists
Deliver One
01.2022 - 06.2022
Sales
ISASO - Car Dealership
01.2020 - 12.2021
Assistant Manager
KU-O at the gabba
09.2018 - 11.2019
Front of House Team Member
McDonald's
05.2018 - 08.2019
High School Diploma -
Clairvaux MacKillop College
Bachular of Aviation - Differed
Griffith University
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