Summary
Overview
Work History
Education
Skills
references
Timeline
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Ryan Ivale Vao

Southbank

Summary

Dynamic professional with a proven track record at Nobu, excelling in customer satisfaction and upselling techniques. Strong communication and teamwork skills led to enhanced dining experiences and increased sales. Adept at managing inventory and streamlining operations, ensuring optimal service delivery in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Nobu
11.2023 - Current
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.

Supervisor

JD Sports
03.2023 - 08.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Bartender

skycity
09.2022 - 03.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Sales Associate

Foot Locker
04.2021 - 02.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.


Education

NCEA Level 1-3 With Merit Endorsement -

Mt Roskill Grammar School
Mt Roskill, AUK
11.2019

Skills

  • Upselling Techniques
  • Teamwork and Collaboration
  • Strong Communication and Interpersonal Skills
  • Strong multitasking
  • Professional appearance

references

Available upon request

Timeline

Wait Staff Member

Nobu
11.2023 - Current

Supervisor

JD Sports
03.2023 - 08.2023

Bartender

skycity
09.2022 - 03.2023

Sales Associate

Foot Locker
04.2021 - 02.2023

NCEA Level 1-3 With Merit Endorsement -

Mt Roskill Grammar School

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Ryan Ivale Vao