Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Producer and Talent Booker
Pro Podcast Productions
01.2021 - Current
Doubled episode turnover for ‘Introducing with Tim Blackwell’ podcast within 9 months
Developed strong relationships with major/minor record labels and PR companies
Coordinated recording dates and times; managed bookings calendar; scouted new artists; created, developed, and maintained key relationships; recorded and edited audio for release.
Developed production plans and organized resources to achieve prompt delivery of projects.
Brand Representative & Marketing Coordinator
Loggerhead Coffee Co
01.2021 - 08.2023
Maintained and strengthened new and current client relationships - B2B and B2C
Developed innovative content for socials to build brand awareness
Managed post schedules, and worked with designers and content creators to find new ways to grow audience
Liaised with owner for product ideation and develop; planned marketing campaigns; managed social media accounts; wrote copy for web; shoot and edit digital content.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Assistant Manager
212 Blu Cafe
01.2021 - 07.2022
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained staff for both front of house and barista skills
Intern
Studios 301
01.2021 - 09.2021
Developed strong recording studio skills and knowledge.
Created relationships with some of Sydney's best recording engineers, artists and producers.
Analysed problems and worked with teams to develop solutions.
Assisted with theday-to-day running of Studios 301; general administrative duties; assist with set-up of sessions and problem solve where need be.
Interacted with client's by phone, email, or in-person to provide information.
Developed and updated tracking spreadsheets for reporting.
Assistant Venue Manager
OPPEN Cafe
10.2018 - 03.2020
Trained and supervised staff to consistently meet performance goals and customer service standards.
Cultivated strong relationships with customers to build loyalty and repeat business.
Created and maintained detailed reports of daily, weekly and monthly operations.
Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Supervised events from start to finish managing RSA and delivering customer satisfaction.
Assistant Venue Manager
Two Lost Boys, Cafe
01.2017 - 10.2018
Cultivated strong relationships with customers to build loyalty and repeat business.
Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
Trained and supervised staff to consistently meet performance goals and customer service standards.
Marketing Coordinator
BJBAC Hospitality Group
01.2017 - 01.2018
Assisted with successful opening of 2 new hospitality ventures.
Grew social audience across all venues to 20k followers.
Managed online presence across all social media accounts responding to inquiries and engaged with followers to build community and support customer engagement.
Plan and executed marketing campaigns with CMO.
Collated marketing calendars and hit monthly KPI’s.
Reported business growth and planned future development with owners.
Managed paid social media advertising campaigns to reach and engage target audiences.
Education
Adv. Diploma - Music Industry
Abbey Road Institute
Sydney, NSW
2022
Victoria Certificate of Education -
Brighton Secondary College
Melbourne, VIC
2013
Skills
Adobe Products (Photoshop, Premiere)
Proficient in Microsoft Products
Networking
Interpersonal Communication Skills
Marketing and Advertising
Delivery Procedures
Task Prioritisation
Policy Updates
Strategic Vision
Management
Manage Operations
References
Tim Blackwell, ProPodcast Production & NOVA Entertainment, +61 402 415 655
Ron Haryanto, General Manager, Studios 301, +61 421 595 723