Ryan Lamph
Winter Valley,VIC
Summary
Hardworking employee with a passion for expanding knowledge in farming and civil construction techniques. Actively seeks opportunities to acquire new skills and contribute to team success. Possesses strong administrative, relationship-building, and problem-solving abilities to navigate challenges and foster positive connections. Mechanical background enhances ability to establish rapport and maintain excellent customer relations.
Overview
14
14
years of professional experience
Work History
Sales Representative
Growers Services
10.2024 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to event marketing, sales and brand promotion.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Heavy Diesel Mechanic
West Ag/Growers Services Ballarat
01.2022 - 10.2024
- Mentored junior mechanics, sharing knowledge of best practices and industry standards for heavy diesel maintenance and repair.
- Stayed up-to-date with latest industry trends and technologies, attending workshops and training sessions to continually improve skills as a Heavy Diesel Mechanic.
- Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
- Utilized advanced diagnostic equipment to accurately identify issues with various units makes and models, reducing diagnostic time spent per unit.
- Collaborated with team members to ensure proper diagnosis, repair, and testing of hydraulic components.
- Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
Workshop Manager
South West Diesel And Mechanical Services
02.2020 - 01.2022
- Streamlined repair procedures to reduce turnaround times, improving client relations and service reputation.
- Managed inventory control, ensuring the availability of necessary parts and tools for efficient operations.
- Advised management on equipment upgrades or replacements based on analysis of cost-benefit ratios.
- Established quality control measures to maintain high standards in workmanship across all projects.
- Enhanced team productivity through effective delegation of tasks and clear communication.
- Developed customized solutions for clients'' specific needs, resulting in increased customer satisfaction rates.
Heavy Diesel Mechanic
Isuzu Trucks
08.2015 - 02.2020
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Documented findings and actions taken.
Pre Delivery Tech /Service Mechanic
Mazda
07.2013 - 08.2015
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Read and followed technical documentation to complete accurate repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Fitted accessories to manufacture specifications
- Changed, rotated, and balanced tires on different types of vehicles.
Apprentice Diesel Mechanic
Tuscan Mechanical
01.2011 - 11.2013
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
- Supported shop efficiency by keeping workspaces clean, organized, and well-maintained on a daily basis.
- Stayed current on industry advancements through regular training sessions, workshops, and certification courses.
- Quickly adapted to the use of new diagnostic equipment or software updates in order to maintain high-quality service standards across all repair jobs.
- Ensured optimal vehicle operation conditions by performing routine preventative maintenance tasks such as fluid checks, belt replacements, and brake system adjustments.
- Shadowed senior mechanics to develop advanced repair skills.
- Completed minor repairs and basic upkeep work with minimal supervision.
- Basic hydraulic repairs and maintenance
Education
Cert 3 Heavy Commercial Vehicle Mechanical Tech -
Sunraysia Institute of TAFE
Swan Hill, VICSkills
- Vehicle Inspection Competence
- Fleet management experience
- Fuel System Troubleshooting
- Fuel Injection Systems
- Forklift Operation
- Problem-solving abilities
- Safety Management
- Performance Improvement
- Staff Supervision
- Customer Needs Assessment
- Lead prospecting
- Prospecting skills
- Cold-calling
- Relationship Building
Timeline
Sales Representative
Growers Services
10.2024 - Current
Heavy Diesel Mechanic
West Ag/Growers Services Ballarat
01.2022 - 10.2024
Workshop Manager
South West Diesel And Mechanical Services
02.2020 - 01.2022
Heavy Diesel Mechanic
Isuzu Trucks
08.2015 - 02.2020
Pre Delivery Tech /Service Mechanic
Mazda
07.2013 - 08.2015
Apprentice Diesel Mechanic
Tuscan Mechanical
01.2011 - 11.2013
Cert 3 Heavy Commercial Vehicle Mechanical Tech -
Sunraysia Institute of TAFE
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