Ryan Lin
Croydon North,VIC
Summary
Detail-oriented, people person and team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Healthscope
03.2023 - 07.2023
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Onboarding Administrator
OpenInvest
11.2022 - 03.2023
- Delivered services to clients within specific timeframes.
- Transferred and opened accounts for high value clients in a limited timeframe.
- Created and generated reports on work processes to make it easier and more digestible for training purposes in the future.
- Communicated and worked well within a team to meet pressing goals as well individually as effectively.
- Demonstrated creativity and resourcefulness through the development of new procedures and methods to aid the startup.
- Cultivated and maintained an amazing work culture.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help and learn wherever needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
BWS
01.2020 - 09.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Well-versed with dealing with clients and customers with high positive energy.
- Hit KPIs and weekly sales targets by employing different, creative sales strategies.
- Trained new employees on customer service, money handling and organizing strategies.
- Communicated with Sales reps and other brands to effectively carry across their products and achieve accurate sales targets to the right demographic.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to team objectives in fast-paced environment.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers and community to promote long term business growth.
- Stayed current on company offerings and industry trends.
Administrative Assistant
SAF
02.2019 - 10.2019
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Transcribed and organized information to assist in preparing speeches and presentations using word.
- Executed record filing system to improve document organization and management through Excel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Customer Service Representative
Kmart
12.2016 - 07.2018
- Handled customer inquiries and suggestions courteously, kindly and professionally.
- Handled incoming loads from suppliers and unloaded and distributed in a timely manner.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other customer service managers.
- Extensive experience with working at checkout, decanting and sales floor.
- Filling, facing and re-stocking.
- Accounting for stock on sales floor, while multitasking and answering customer inquiries.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Mount Waverley Secondary College - Middle/Senior Campus
Mount Waverley, VIC11.2018
Skills
- Working effectively and efficiently within a team
- A strong work ethic and accountability while performing tasks alone and in a group
- Positive, creative and high energy
- Experienced in Excel and Word
- Strong communication skills, both written and verbal
- Entrepreneurial mind, able to come up with quick solutions and think on the go
Timeline
Data Entry Clerk
Healthscope
03.2023 - 07.2023
Onboarding Administrator
OpenInvest
11.2022 - 03.2023
Sales Associate
BWS
01.2020 - 09.2022
Administrative Assistant
SAF
02.2019 - 10.2019
Customer Service Representative
Kmart
12.2016 - 07.2018
High School Diploma -
Mount Waverley Secondary College - Middle/Senior Campus
Similar Profiles
Cameron CostelloCameron Costello
Administration Officer at HealthscopeAdministration Officer at Healthscope
Kelly Ann HayKelly Ann Hay
Psychiatric Enrolled Nurse Grade 3.4 at HealthscopePsychiatric Enrolled Nurse Grade 3.4 at Healthscope
Ethan NixonEthan Nixon
Food Service Assistant at HealthscopeFood Service Assistant at Healthscope