Ryan McClay
Baldivis,WA
Summary
Professional inventory management expert prepared to excel in this role. Demonstrates strong ability to streamline operations, optimise inventory levels, and enhance supply chain efficiency. Known for fostering team collaboration and adapting to changing needs to drive results. Proficient in inventory control systems, demand forecasting, and vendor management with focus on reliability and strategic problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Manager
Rebel Sporting Goods
09.2021 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Monitored inventory levels to confirm compliance with company policy.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
Hard Goods & Dock Assistant - Full Time
Rebel Sporting Goods
11.2019 - 09.2021
- Reduced instances of damaged goods with careful handling and proper equipment usage.
- Loaded outbound containers strategically based on weight distribution guidelines for secure transportation of goods.
- Assisted in organizing warehouse inventory for optimal accessibility and space utilization.
- Assisted in conducting regular inventory counts to maintain accurate records, prevent stock discrepancies, and support efficient operations.
- Maintained cleanliness and orderliness of the dock area, promoting a safe work environment.
- Utilized computer systems for tracking shipments, updating inventory data, and generating reports as needed for management review.
Customer Service Team Member - Part Time
Rebel Sporting Goods
02.2019 - 10.2019
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
- Increased sales by offering relevant product recommendations based on customers'' needs and preferences.
Christmas Casual Retail Assistant
Rebel Sporting Goods
09.2018 - 02.2019
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
Education
High School Diploma -
Seda College
Rockingham, WA11-2018
Skills
- Decision-making
- Warehouse management
- Paperwork reviewing
- Critical thinking
- Team leadership
- Inventory audits
- Cycle counting
- Personnel management
- Multi-cultural awareness
Certification
- Cert III in Sport & Rec
- Responsible Service of Alcohol
- C & R-N Class Drivers/Moped License
Timeline
Inventory Manager
Rebel Sporting Goods
09.2021 - Current
Hard Goods & Dock Assistant - Full Time
Rebel Sporting Goods
11.2019 - 09.2021
Customer Service Team Member - Part Time
Rebel Sporting Goods
02.2019 - 10.2019
Christmas Casual Retail Assistant
Rebel Sporting Goods
09.2018 - 02.2019
High School Diploma -
Seda College
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