Dynamic and results-driven professional with over 15 years of experience in retail and sales management across diverse sectors. Passionate about fostering exceptional customer experiences and cultivating a positive team culture. Adept at leading teams to achieve operational excellence, driving strategic growth, and enhancing brand presence. Seeking a challenging role where I can leverage my extensive background in retail management, strategic planning, and relationship building to contribute to a forward-thinking organization.
Hi, I’m
Ryan McGregor
Adelaide
Summary
Overview
17
years of professional experience
Work History
Telstra
Local Area Manager SA (Currently in Retail Principle SA/NT Secondment)
03.2020 - Current
Job overview
- Lead and manage operations within the South Australia region
- Oversee a team to achieve sales targets and customer satisfaction goals through building culture across our teams that aspire to go above and beyond for our customers
- Implement strategic initiatives to drive business growth.
- Fostered a culture of continuous improvement by regularly reviewing performance metrics and setting ambitious targets aligned with strategic objectives.
- Boosted sales revenue by developing new business leads and maintaining long-term partnerships with existing clients and new ones with our Business HUB Team.
- Managed budgets effectively, achieving cost reductions without compromising on quality or performance outcomes.
- Oversaw staff recruitment efforts to attract top talent capable of driving organizational success in a competitive market landscape.
Samsung Australia
Territory Manager SA/NT
01.2014 - 03.2020
Job overview
- Managed sales and marketing for the SA/NT territory
- Developed and maintained key relationships with retail partners
- Led product launches and promotional activities to boost market presence.
Samsung Australia
Brand Ambassador
09.2014 - 01.2016
Job overview
- Represented the Samsung brand in key retail outlets
- Provided training and support to retail staff to enhance customer experience
- Assisted in the execution of marketing campaigns.
Groupon
State Manager
11.2011 - 11.2012
Job overview
- Managed daily operations of Groupon's local city office
- Oversaw sales, marketing, and customer service activities
- Developed and implemented strategies to grow market share.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Boosted sales through successful marketing and service optimization strategies.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
JB Hi-Fi
Store Manager
10.2007 - 10.2011
Job overview
- Managed all aspects of store operations including staffing, inventory, and sales
- Achieved sales targets and maintained high levels of customer satisfaction
- Led and trained a team of sales associates to maximize performance.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Gawler High SchoolEvanston, SA
University Overview
- Year 12 Gawler - 2000
- Chef Apprenticeship
- JB HiFi Leadership Certification
- People and Culture Course - Sean Glass
- Mini MBA ( Enrolled - Start January )
Skills
- Proven ability to lead and motivate teams to achieve sales targets and operational goals
- Experience in recruiting, training, and developing staff to enhance performance and customer service
- Expertise in developing and executing sales and marketing strategies to boost market presence and drive revenue growth
- Skilled in launching and promoting products, and implementing initiatives to increase brand visibility
- Strong track record of building and maintaining relationships with customers and retail partners
- Focused on enhancing customer satisfaction through effective service and support
- Competence in managing day-to-day operations, including inventory control, sales analysis, and strategic planning
- Ability to streamline processes and implement best practices for efficient store and territory management
- Experience in developing and executing strategic plans to achieve business growth and market expansion
- Skilled in analyzing market trends and adapting strategies to meet evolving business needs
- Proficient in representing and promoting brands, and executing marketing campaigns to engage customers and drive sales
- Experience in training retail staff to effectively communicate brand values and product benefits
- Excellent communication skills for interacting with team members, customers, and partners
- Adept at negotiating and resolving conflicts to maintain positive working relationships
- Strong analytical skills to assess performance metrics, identify areas for improvement, and develop solutions
- Ability to make data-driven decisions to optimize business outcomes
Timeline
Local Area Manager SA (Currently in Retail Principle SA/NT Secondment)
Telstra
03.2020 - Current
Brand Ambassador
Samsung Australia
09.2014 - 01.2016
Territory Manager SA/NT
Samsung Australia
01.2014 - 03.2020
State Manager
Groupon
11.2011 - 11.2012
Store Manager
JB Hi-Fi
10.2007 - 10.2011
Gawler High School
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