Ryan Moore
Torquay
Summary
Energetic and reliable with positive attitude and focus on efficiency and teamwork. Possesses foundational understanding of inventory management and logistics, along with strong organizational and time-management skills. Committed to ensuring smooth warehouse operations and contributing to overall productivity. Offering dependable work ethic and strong desire to learn and grow in warehouse setting. Brings ability to quickly understand and apply new processes, along with proficiency in handling physical tasks and maintaining accuracy. Ready to use and develop organizational skills and attention to detail in [Desired Position] role.
Overview
8
8
years of professional experience
Work History
Warehouse Assistant
Eilbeck Cranes
06.2023 - 12.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Customer Service Representative
StarTek
02.2023 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service Representative
Mcdonalds
03.2016 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Diploma - Information Technology
Deakin College
Burwood07.2025
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Packaging and labeling
- Maintaining workplace safety
- Order picking
- Cleaning and sanitizing
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Warehouse Assistant
Eilbeck Cranes
06.2023 - 12.2023
Customer Service Representative
StarTek
02.2023 - 06.2023
Customer Service Representative
Mcdonalds
03.2016 - 03.2022
Diploma - Information Technology
Deakin College
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