Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Interests
Timeline
Generic
Ryan Paterson

Ryan Paterson

Mosman,NSW

Summary

Ryan Paterson - Mosman, NSW - M: 0422 442 793


ryan.paterson87@gmail.com


Experienced Partnership Manager with over 10 years in the Medical Technology industry, recognised for building strong, trust-based relationships that deliver mutual value and improve healthcare outcomes. Skilled in business development, key account management, sales strategy, and negotiation, with a proven ability to uncover opportunities and drive sustained growth. Passionate about connecting with people, collaborating across teams, and delivering practical solutions in fast-paced, evolving environments.

Overview

19
19
years of professional experience

Work History

Business Partnership Manager

Stryker
04.2017 - 12.2024
  • Managed and nurtured relationships with distributor channels, focusing on the Public Access Portfolio, to drive growth in the defibrillator product range.
  • Developed and executed strategic account management plans, ensuring distributors were aligned with appropriate customer segments such as government clients, universities, and financial institutions.
  • Collaborated with cross-functional teams to enhance distributor performance through targeted marketing campaigns, product training, and sales strategy development.
  • Influenced and guided distributor teams to effectively promote Stryker’s products, accelerating revenue growth and expanding market penetration.
  • Developed and implemented the Public Access Partnership Management Framework—a strategic tool designed to manage business partners, plan marketing initiatives, and track key activities throughout the year.”
  • Consistently achieved or exceeded sales targets, achieving quota in 7 out of 8 years, with standout performances including 167% in 2018, 146% in 2019, and 126% in 2022.
  • Recognized for sales excellence, receiving the Sales Rep of the Year award and the prestigious John W. Brown Award for Sales Growth on two occasions.
  • Honoured with multiple accolades, including five-time recipient of the Holiday Prize for Sales Excellence and induction into the Sales Excellence Club, reflecting sustained high performance and commitment to excellence.

Business Development Manager

St John Ambulance Australia
09.2014 - 04.2017
  • Achieved a 169% year-on-year increase in AED sales by co-developing an affordable package with Physio Control, targeting clubs and not-for-profit organisations.
  • Exceeded an annual revenue target of $3.6 million, driving 10% growth across all B2B sectors despite a declining first aid training market.
  • Established a strategic partnership with Bupa Australia to successfully penetrate the B2C market and drive consumer sales growth.
  • Led the successful submission of a Top 5 national tender, securing a 3-year contract with Optus and demonstrating strong commercial acumen and tender management capabilities.
  • Collaborated with senior leadership to implement Salesforce CRM, streamlining sales operations and enhancing reporting, forecasting, and campaign execution.
  • Designed and executed targeted marketing strategies in partnership with the marketing team, contributing to product innovation and sector-specific growth initiatives.
  • Maintained and expanded client relationships, delivering consistent value to internal and external stakeholders while developing tailored product solutions to meet evolving industry needs.


Sales & Service Representative

St John Ambulance Australia
07.2013 - 09.2014
  • Boosted average restock revenue by effectively upselling products and positioning myself as a trusted advisor, building long-term customer loyalty.
  • Conducted comprehensive first aid and WHS assessments, identifying areas for improvement and recommending tailored solutions to enhance workplace safety.
  • Serviced and replenished first aid kits and AEDs across a range of industries, ensuring compliance and readiness.
  • Managed inventory and warehouse logistics, maintaining accurate stock levels and timely replenishment.
  • Built strong client relationships, which enabled cross-selling of products beyond my immediate portfolio.
  • Utilised CRM systems to efficiently produce quotes, process invoices, and manage customer orders.
  • Actively identified new business opportunities, demonstrating initiative and a growth-focused mindset.

Artillery Gunner

Australian Army Reserves
02.2006 - 11.2011
  • Demonstrated adaptability and cultural awareness while serving in international deployments, including Rifle Company Butterworth (Malaysia, Thailand, Singapore), building strong cross-functional teamwork in diverse environments.
  • Operated and maintained complex equipment and technology, strengthening technical proficiency, process discipline, and the ability to quickly learn new systems.


  • Collaborated in fast-paced, high-performance teams, participating in the following humanitarian operations and deployments: Operation VIC Bushfire Assist – contributed to national emergency response and civilian support during a critical natural disaster. Operation Testament (JTF 665) – provided security support for World Youth Day, working alongside national and international defence and law enforcement teams. Rifle Company Butterworth (RCB 83) – international deployment across Malaysia, Thailand, and Singapore, enhancing cultural adaptability and coalition cooperation.


  • Exercised leadership and initiative, successfully completing the competitive Junior Leaders Course in 2008, showcasing ability to lead under pressure and develop others.
  • Proven ability to make high-stakes decisions under extreme pressure, a skill directly applicable to corporate environments requiring composure, critical thinking, and sound judgment.
  • Managed logistics and compliance responsibilities, including the preparation, transport, and secure handling of sensitive materials (ammunition), reflecting precision, accountability, and attention to detail.
  • Demonstrated versatility by performing across multiple roles, including infantry duties and vehicle logistics, proving adaptability and a strong work ethic in dynamic operational contexts.
  • Mastered night and day combat techniques to protect against nuclear, biological and chemical weapons attacks.

Education

Certificate IV - Business Sales

Leadership Management Australasia
Sydney, NSW
09-2016

Certificate III - Business to Business Sales

Leadership Management Australia
01.2016

Bachelor of Arts - Media & Communications

Macquarie University
01.2011

Certificate IV - Fitness

Australian Institute of Fitness
01.2009

Higher School Certificate -

Northern Beaches Christian School
01.2004

Certificate III - Fitness

Australian Institute of Fitness
01.2009

Skills

  • Pipeline development
  • Training and mentoring
  • Partnership development
  • Customer satisfaction
  • Stakeholder management
  • Customer segmentation
  • Customer engagement
  • Account growth
  • Growth strategies
  • Brand awareness
  • Negotiation
  • Data-driven decision making

Hobbies and Interests

  • Amateur guitar player, pianist and singer
  • Traveling
  • Cooking
  • Reading and monitoring current world news
  • Politics
  • Spending time with family and friends

Interests

Outside of work, I’m passionate about photography and enjoy capturing moments that tell a story - whether it’s landscapes, portraits, or street scenes I find it a great way to express creativity and stay present I also enjoy scenic drives, often using them as a way to unwind, explore new places, and appreciate nature

Spending time with family and friends is an important part of my life, and I also enjoy being outdoors - whether it’s walking, hiking, or simply being in nature

Timeline

Business Partnership Manager

Stryker
04.2017 - 12.2024

Business Development Manager

St John Ambulance Australia
09.2014 - 04.2017

Sales & Service Representative

St John Ambulance Australia
07.2013 - 09.2014

Artillery Gunner

Australian Army Reserves
02.2006 - 11.2011

Certificate IV - Fitness

Australian Institute of Fitness

Higher School Certificate -

Northern Beaches Christian School

Certificate III - Fitness

Australian Institute of Fitness

Certificate IV - Business Sales

Leadership Management Australasia

Certificate III - Business to Business Sales

Leadership Management Australia

Bachelor of Arts - Media & Communications

Macquarie University

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Ryan Paterson