Ryan Seto-Lam
OXLEY,Queensland
Summary
Knowledgeable warehouse associate with excellent communication skills combined with an analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Looking for a warehouse coordinator position to apply my strong organizational skills.
Overview
11
11
years of professional experience
Work History
Warehouse Storeperson and Technician
Maytronics
11.2023 - Current
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Logistics and Warranty Officer
Titanium Health Pty Ltd
02.2021 - 08.2023
- Managed stocks inventory, logistics and products warranty.
- Facilitate and record incoming shipments and outgoing customer orders for inventory reconciliation and timely deliveries.
- Maintain high accuracy of inventory by performing daily data entry and regular stocktakes.
- Evaluating warranty claims, maintain records and submitted reports.
- Liaising and maintaining good relationships with suppliers, freight forwarders, sales teams and customers to meet required expectations.
- Maintaining high level of safety in the workplace.
Warehouse Storeperson
Oriental Merchant Pty Ltd
05.2019 - 01.2021
- Ensures accuracy of customer's picked orders by using hand-held RF scanners.
- Operated electric pallet movers, counter balanced and high reach forklifts to load and unload pallets to/from racks and trucks.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations.
- Involvement in company's periodic stocktake.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Maintaining high level of safety in the workplace at all times.
- Housekeeping and general warehouse duties.
Operations Manager
Hongland Enterprises Pty Ltd
01.2018 - 11.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Branch Manager
Able Home And Office
08.2012 - 01.2018
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Resolved various issues impacting sales management and business operations.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Cross-referenced invoices and supplies for reporting accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
Bachelor of Science - Electronics And Communications Engineering
Saint Louis University
Baguio City, Philippines10.1999
Skills
- Computer Literacy
- Communication
- Inventory Management
- Customer Service
- Time Management
- Team Player
- Forklift
- Inventory Control
- RF Scans
- ERP Inventory Systems
REFERENCES
Mr. Andy Hidajat
Warehouse Operations Manager
Oriental Merchant Pty Ltd
Phone: (07)3718 8833
Mobile: 0401037537
Email: andyh@oriental.com.au
Mr. Dhan Ginez
Major Accounts Executive
Comet Transport
Mobile: 0448601238
Email: dhanginez@yahoo.com
Mr. Bong Madayag
Operations Manager
Tawamist Pty Ltd
Mobile: 0407923394
Email: bong@tawamist.com
Timeline
Warehouse Storeperson and Technician
Maytronics
11.2023 - Current
Logistics and Warranty Officer
Titanium Health Pty Ltd
02.2021 - 08.2023
Warehouse Storeperson
Oriental Merchant Pty Ltd
05.2019 - 01.2021
Operations Manager
Hongland Enterprises Pty Ltd
01.2018 - 11.2018
Branch Manager
Able Home And Office
08.2012 - 01.2018
Bachelor of Science - Electronics And Communications Engineering
Saint Louis University
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