Ryan Skeen
Mount Warrigal,NSW
Summary
Motivated Retail Assistant with background in customer service and sales. Proficient in handling multiple tasks simultaneously while maintaining a welcoming store atmosphere. Strong skills include effective communication, problem-solving, and team collaboration. Previously contributed to increased customer satisfaction rates through exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Ocean storm
Mount Warrigal, NSW
11.2022 - Current
- Answered phones promptly and directed calls appropriately.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered customer inquiries regarding product features, pricing, and availability.
- Prepared merchandise for purchase or rental.
- Processed payments using cash register, credit card machine and POS system.
- Organized store by returning merchandise to proper areas and restocked displays.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Computed purchases and received and processed cash or credit payment.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Year 10 Passed -
Lake Illawarra High School
Lake Illawarra Skills
- [Type] sales techniques
- Retail transactions processing
- Signage updating
- Time management capabilities
- Patience and empathy
- Sales floor organization
- Store maintenance know-how
- Stockroom organization
- Product restocking
- Cash register operation
- Cash handling accuracy
- Upselling strategies
- Conflict resolution techniques
- Customer engagement
- Flexible schedule availability
Timeline
Retail Assistant
Ocean storm
11.2022 - Current
Year 10 Passed -
Lake Illawarra High School