Ryan Velasquez
Roma,QLD
Summary
Adept at conflict de-escalation and community engagement, I enhanced public safety and fostered trust at Queensland Police Service. My leadership at Limelight Cinemas Ipswich improved team cohesion and customer satisfaction. Skilled in emergency management and relationship building, I consistently deliver results that exceed employer expectations. I am well adverse to critical problem solving and able to work through problems efficiently and methodically. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Police Officer
Queensland Police Service
01.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Cinema Manager
Limelight Cinemas Ipswich
10.2014 - 12.2020
- Resolved escalated customer complaints diplomatically while maintaining a professional demeanor.
- Managed daily operations for a smooth cinema experience, ensuring timely screenings and optimal theater conditions.
- Created a positive work environment through effective communication and team-building activities that fostered employee engagement.
- Attracted corporate clients by offering customized group packages tailored to their specific needs.
Education
Bachelor of Secondary Education - Physical Education
University of Southern Queensland
Springfield, QLDSaint Edmunds College
Ipswich, QLD12.2013
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Community Engagement
- Planning and coordination
- Emergency Management
- Physical Fitness
- Officer Training
- Mental Resilience
- Cultural Awareness
- Risk Mitigation
Timeline
Police Officer
Queensland Police Service
01.2021 - Current
Cinema Manager
Limelight Cinemas Ipswich
10.2014 - 12.2020
Bachelor of Secondary Education - Physical Education
University of Southern Queensland
Saint Edmunds College
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