Ryder Clark

Supervise day-to-day bar operations and support a high standard of service. Create and serve a variety of cocktails, including seasonal frozen and signature drinks. Serve food and beverages to guests in a timely and friendly manner. Train and mentor new staff to uphold venue standards and procedures. Perform stocktakes, manage inventory, and maintain stock levels. Cash tills and ensure accurate end-of-day reconciliation. Promote a safe and welcoming environment for customers, with awareness of the challenges in a snowy, alpine location.

Oversee restaurant operations during shifts, ensuring team efficiency and service quality. Train and support new staff members to meet performance and safety standards. Prepare and cook food using fryers, including breading and cooking chicken to recipe standards. Manage customer interactions, including handling complaints in a professional manner. Maintain cleanliness, food safety, and presentation standards across the kitchen and dining areas. Support a positive team environment and ensure smooth handovers between shifts.

Assist guests on the gaming floor, including TAB and KENO services. Operate tills, handle large cash and EFTPOS transactions accurately and write cheques. Prepare and serve beverages at the bar and café, including coffee-making. Deliver high-quality service during functions and events. Take orders and serve food and drinks to tables. Welcome and host guests with a friendly and professional attitude. Clear tables, run dishes, and maintain cleanliness in service areas. Work collaboratively with team members to ensure smooth daily operations.

Greet guests and process payments for club entry accurately and efficiently. Monitor guest behaviour and interact with intoxicated patrons, including refusal of service when necessary. Serve alcoholic and non-alcoholic beverages behind the bar in line with RSA guidelines. Assist security with crowd control and maintaining a safe environment when required. Provide friendly, professional customer service in a fast-paced nightlife setting.