Rylee Benoit
Logan Reserve
Summary
Relieving shift manager with background in resolving customer complaints, ensuring operational efficiency, cleanliness of environment, Stock control, Food and safety compliance, supervision of staff and known for going that extra mile to get the best outcome, as kindness is free. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Relieving Shift Manager
Aldi
03.2023 - Current
- Cash Handling and manual change calculation
- Float/Till calibration
- Knowledge of UKG systems (rosters)
- Stock Control
- Partialing and Corrections procedures
- Food safety compliance E.g. Stock rotations, daily date checks and quality checks
- Workplace health and safety procedures and compliance protocols
- Merchandising and Stock display
- Staff training and Task delegation
- Shift management
- Opening and Closing store procedures E.g. arming/ disarming store, end of day cash count, warehouse tidy, putting all equipment on charge.
- Liaising with other store and Food donation charities
- Sick leave and shift cover trouble shooting
- Technical troubleshooting and maintenance
- Customer complaints, deescalation, customer service
- Store cleaning processes and procedures
- Emergency procedure knowledge
- Loss prevention of stock
- Admin tasks
General Hand
Cobblepatch Landscaping Supplies
11.2020 - 11.2020
SCHOOL WORK EXPERIENCE
- Customer service
- Cleaning trucks, warehouse, stock rooms and various equipment
- Knowledge of safety protocols
- Communication with customers and other team members
Education
Diploma - Photography
TAFE QLD
Southbank, QLD07-2024
High School Diploma -
Flagstone State Community College
Flagstone, QLD11-2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Fit and able to undertake ant range of manual tasks
- Communication and management of teams
- Not afraid of hard work
- Keen and willing to learn new things
- Inventory Control/ Stock counting
Timeline
Relieving Shift Manager
Aldi
03.2023 - Current
General Hand
Cobblepatch Landscaping Supplies
11.2020 - 11.2020
Diploma - Photography
TAFE QLD
High School Diploma -
Flagstone State Community College