Rylee Rowles
Melbourne,VIC
Summary
Dynamic Shift Manager with a proven track record at McDonald's, enhancing service quality through effective problem-solving and customer feedback initiatives. Skilled in cash handling and decision-making, I excel in creating a positive customer experience. Demonstrated ability to lead teams during peak hours, ensuring compliance and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
08.2020 - Current
- Conducted safety inspections to ensure compliance with health regulations.
- Scheduled staff shifts to maintain optimal coverage during peak hours.
- Implemented customer feedback initiatives for improved service quality.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
The Grange P-12 College
Hoppers Crossing, VIC12.2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Punctual and reliable
Certification
first aid and fire training certificates
Timeline
Shift Manager
McDonald's
08.2020 - Current
The Grange P-12 College
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