Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Ryleigh Brown

Canberra,ACT

Summary

I am a hardworking customer service employee with a strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Coach

Gungahlin McDonalds
02.2020 - Current
  • Worked as a barista in the McCafe, for over 2 years, ensuring service was accurate, efficient, and to a high standard.
  • Collaborated with team members to improve overall response times and service quality.
  • As of November 2022, I was promoted to Crew Coach, allowing me to developing my skills in a leadership position managing a team of 10-20 people.
  • Managed a high volume of customers while maintaining a professional and calm demeanor under pressure.
  • Accurately able to navigate and use the POS system, including money exchange.
  • Effectively maintaining a clean and organised workspace to promote efficiency and team safety.

Salesperson

City Beach
02.2023 - 06.2023
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Efficiently operated the POS system, including accurate money exchange.
  • Collaborated with team members to foster a safe, inclusive and supporting environment.
  • Restocked shelves and displays to ensure maximum sales were achieved.

Education

High School Diploma -

Gungahlin College
Gungahlin Town Centre, ACT
12.2023

Skills

  • Decision Making
  • Customer Service
  • Conflict Resolution
  • Quality Assurance
  • POS and Change Management
  • Staff Motivation
  • Time Management
  • Collaborative Approach
  • Safe Food Handling
  • Order Accuracy

Additional Information

Gender - Female

Birthday - 18/08/2005 - 18 years old

Certification

Responsible Service of Alcohol (SITHFAB021) - July 2023

Operate a Bar (SITHFAB023) - July 2023

Use of Hygienic Practices for Food Safety (SITXFSA005) - July 2023

Timeline

Salesperson

City Beach
02.2023 - 06.2023

Crew Coach

Gungahlin McDonalds
02.2020 - Current

High School Diploma -

Gungahlin College

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Ryleigh Brown