Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ryleigh Markey

North Epping ,NSW

Summary

Proactive and detail-oriented Office Administrator / Executive Assistant with strong experience in managing office operations, supporting executives, and coordinating workflows. Skilled in calendar management, travel arrangements, meeting preparation, and document control. Recognised for increasing efficiency, strengthening stakeholder relationships, and delivering 100% data accuracy across high-value accounts. Adept at balancing multiple priorities, maintaining confidentiality, and fostering team productivity.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Office Administrator

Benchmark Rehab
04.2024 - Current
  • Manage daily office operations, including scheduling, appointment coordination, and internal communications.
  • Provide executive and team support through calendar management, correspondence, and workflow facilitation.
  • Handle multi-line phone system, greeting clients and managing inquiries with professionalism.
  • Support new hire onboarding by preparing documentation and introducing staff to office protocols.
  • Maintain accurate electronic and paper filing systems, ensuring efficient record retrieval.
  • Assist with financial administration including reconciliations, monthly reporting, and account management.
  • Anticipate office needs by monitoring supplies and coordinating procurement.
  • Oversaw four of the organisation’s largest accounts, ensuring files were registered and maintained with 100% data accuracy.
  • Increased referrals by 300% by building and maintaining strong client relationships and developing key tracking spreadsheets to monitor referral patterns.

Netball Coach

Berowra Netball Club
2019 - Current
  • Coach and mentor junior and senior teams, fostering skill development, teamwork, and sportsmanship.
  • Coordinate training sessions, match schedules, and player development programs.
  • Communicate effectively with parents, officials, and club executives to ensure smooth operations.
  • Build strong team culture through leadership, conflict resolution, and positive reinforcement.

Assistant Retail Manager

Pool and Spa Warehouse
01.2021 - 04.2024
  • Oversaw day-to-day operations, including staff scheduling, inventory management, and financial administration.
  • Managed store documentation, filing systems, and compliance records, ensuring accuracy and accessibility.
  • Prepared reports, reconciled daily sales, processed bank deposits, and supported payroll tasks.
  • Assisted management with confidential correspondence and operational planning.
  • Coordinated staff rosters, training sessions, and internal communications to support smooth workflow.
  • Trained and supervised employees, boosting product knowledge and customer service performance.
  • Implemented promotional campaigns and developed customer engagement strategies to increase sales and loyalty.
  • Built and maintained customer relationships, resolving escalated concerns promptly and professionally.

Education

Business Administration

Australian Catholic University
North Strathfield, NSW
05.2025

High School

Ku-ring-gai High School
North Turramurra
11.2020

Skills

  • Executive & Team Support
  • Calendar & Email Management
  • Travel & Event Coordination
  • Meeting Preparation & Minute Taking
  • Office & Operations Management
  • Staff Onboarding & Training Support
  • Customer & Stakeholder Engagement
  • Document & Data Management (CRM, databases, filing systems)
  • Financial Administration (reconciliations, reporting, invoicing)
  • Leadership & Team Management
  • Time Management & Multitasking

Websites

Certification

  • Microsoft Certified: Azure Fundamentals


  • Forklift licence - Valid to 2028


  • Open Licence manual - Valid to 2028


  • Working with Children's Check - Employee Status

Timeline

Office Administrator

Benchmark Rehab
04.2024 - Current

Assistant Retail Manager

Pool and Spa Warehouse
01.2021 - 04.2024

Netball Coach

Berowra Netball Club
2019 - Current

Business Administration

Australian Catholic University

High School

Ku-ring-gai High School

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Ryleigh Markey