Summary
Overview
Work History
Education
Skills
Golf
Timeline
Generic

Ryley Field

Oxenford,QLD

Summary

Accomplished in elevating customer experiences and sales performance, my tenure at Drummond Golf, under Jason Pavese, showcases a blend of exceptional customer service and sales expertise. Leveraging critical thinking and POS system proficiency, I've significantly contributed to team skill enhancement and efficient problem-solving, demonstrating a commitment to excellence and collaborative success.

Overview

4
4
years of professional experience

Work History

Drummond Golf 2IC

Jason Pavese
01.2022 - Current

- Assisted customers with prompt and polite support and service in-person and via telephone.

- Greeting customers and using consultative sales techniques to understand a customers needs and recommend relevant products

- Club Fittings through the MiMatch system which requires training and knowledge of golf brands and their respective products and features

- Help with managing staff and delegating tasks throughout the store

- Enhance team performance with guidance and training to help staff develop social and customer service skills

- Monitored sales floor and merchandise displays for presentable conditions, taking corrective action such as restocking or reorganizing products.

- Use a in-store POS system in order to process sales, look up items/prices and place specific customer orders

Drummond Golf Sales Assistant

Anthony Corrie
08.2020 - 12.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

Bachelor of Exercise Science - Sports Science

Griffith University
Gold Coast, QLD
04.2025

High School Diploma -

Trinity Catholic College
Auburn, NSW
12.2021

Skills

    - Customer Service

    - Sales Expertise

    - Teamwork

    - Product Knowledge

    - Complaint resolution

    - POS systems Operation

    - Product Merchandising

    - Problem-Solving

    - Staff education and training

Golf

Played Golf for 8 years. My parents met playing golf so have been around it all my life. Played in Junior and Major Pennants in NSW. Have loved the sport ever since I picked up my first club and my desire is to get better everyday and play to the best of my ability

Timeline

Drummond Golf 2IC

Jason Pavese
01.2022 - Current

Drummond Golf Sales Assistant

Anthony Corrie
08.2020 - 12.2021

Bachelor of Exercise Science - Sports Science

Griffith University

High School Diploma -

Trinity Catholic College
Ryley Field