Summary
Overview
Work History
Education
Skills
Certification
Hobbies
VOLUNTEERING FOR THE COMMUNITY
Timeline
Generic

Ryley Osborne

Maitland ,NSW - New South Wales

Summary

I am a Dedicated and reliable hospitality professional with extensive experience in food and beverage service at JRM Restaurant Management and Bradford Hotel. I have Proven ability to maintain cleanliness, manage high-volume environments, and handle cash transactions accurately And Skilled in building strong customer relationships and delivering exceptional guest experiences.


I'm Certified in CPR, Basic Emergency Life Support, and First Aid.


And i have Demonstrated leadership through being a CPL with active participation and instruction on Promotion Courses throughout my time in the cadet program and was recognised and awarded with the RSL Hunter Valley District Council
Challenge Shield At my Unit of 234 Maitland,


Currently pursuing a High School Certificate at Rutherford Technology High School, expected in December 2024.


And after the completion of my HSC i will be pursuing a role as a Medic in the Australian Army

Overview

3
3
years of professional experience
1
1
Certification

Work History

Level 2 - Food and Beverage Attendant,

JRM Restaurant Management (Wildflame)
East Maitland, NSW
05.2024 - Current

Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.


Greeted and seated guests to provide friendly and welcoming experience.


Maintained clean and organised dining areas for an enjoyable guest experience.


Developed strong relationships with regular customers, leading to increased. loyalty and repeat business.


Processed payments and provided receipts to establish proof of transaction.


Handled cash transactions accurately, ensuring accountability.


Maintained a positive Attitude towards

Tasks and customers.


Contacts
Owner (Jordy)
Chief (Declan) - 0401 768 629
Front of House manager (Abby) - 0428 440 515

Level 1 - FOOD AND BEVERAGE ATTENDANT,

The Bradford Hotel
Rutherford , NSW
07.2023 - Current

Enhanced customer satisfaction by providing timely and efficient service.

Optimized table turnover rate by promptly clearing tabes after guest departures.


Maintained a clean and organized dining area for an enjoyable guest experience


Managed multiple tasks in high volume environment.


Greeted customers with smile and provided helpful suggestions.


Addressed guest complaints and resolved issues to promote satisfaction.


Contacts
Manager (Abbie) - 04320 069 014
Head Front of House manager (Leanne) - 0432 918 613
Front of house manager (Lily) - 0455 855 12

KITCHEN HAND

The Bradford Hotel
Rutherford
03.2021 - Current

Followed proper handling and sanitation procodures to comply with food
safety standards and protocols.


Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.


Maintained clean, trash-free workspaces to maximize productivity and safety.


Labeled and stored all food items correctly and checked expiration dates routinely.


Restocked supplies and prepared additional ingredients during downtime for expected busy periods.


Contacts
Head Chef (Adam) - 0403 569 363

Education

High School Certificate (HSC) -

Rutherford Technology High School
Rutherford, NSW
11-2024

Some College (No Degree) -

Yes Course, TAFE NSW
Metford, NSW

Skills

Reliability and punctuality

Customer Service

Adaptability under pressure

Table Setting Proficiency

Guest Services

Attention to Detail

Sanitation Standards

Safe Food Handling

Cash Register Operation

Food Running

Certification

First Aid Certificate - May 2022 - May 2025 - Surf Life Saving, NSW

Competency Codes

  • DOHLTAID009 - CPR
  • DOHLTAID010 - Basic Emergency Life support
  • DOHLTAIDON - First aid

Hobbies

Australian Army Cadets (AAC) - Joined February 2020

Completed LCPL Package

Competed CPLs course (Graded for Excellent

Standards)

Instructed on July 2024s CPLs Course

Was awarded The RSL Hunter Valley District Council Challenge Shield for Most efficient JNCO in Support COY at 234 Army Cadet Unit Maitland

VOLUNTEERING FOR THE COMMUNITY

Maitland Careers Expo - June 2022 (Maitland, NSW)

Anzac Day (Cadets) - April 2022 / 2024 (Maitland & Morpeth, NSW)

Timeline

Level 2 - Food and Beverage Attendant,

JRM Restaurant Management (Wildflame)
05.2024 - Current

Level 1 - FOOD AND BEVERAGE ATTENDANT,

The Bradford Hotel
07.2023 - Current

KITCHEN HAND

The Bradford Hotel
03.2021 - Current

High School Certificate (HSC) -

Rutherford Technology High School

Some College (No Degree) -

Yes Course, TAFE NSW
Ryley Osborne