I am a Dedicated and reliable hospitality professional with extensive experience in food and beverage service at JRM Restaurant Management and Bradford Hotel. I have Proven ability to maintain cleanliness, manage high-volume environments, and handle cash transactions accurately And Skilled in building strong customer relationships and delivering exceptional guest experiences.
I'm Certified in CPR, Basic Emergency Life Support, and First Aid.
And i have Demonstrated leadership through being a CPL with active participation and instruction on Promotion Courses throughout my time in the cadet program and was recognised and awarded with the RSL Hunter Valley District Council
Challenge Shield At my Unit of 234 Maitland,
Currently pursuing a High School Certificate at Rutherford Technology High School, expected in December 2024.
And after the completion of my HSC i will be pursuing a role as a Medic in the Australian Army
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Greeted and seated guests to provide friendly and welcoming experience.
Maintained clean and organised dining areas for an enjoyable guest experience.
Developed strong relationships with regular customers, leading to increased. loyalty and repeat business.
Processed payments and provided receipts to establish proof of transaction.
Handled cash transactions accurately, ensuring accountability.
Maintained a positive Attitude towards
Tasks and customers.
Contacts
Owner (Jordy)
Chief (Declan) - 0401 768 629
Front of House manager (Abby) - 0428 440 515
Enhanced customer satisfaction by providing timely and efficient service.
Optimized table turnover rate by promptly clearing tabes after guest departures.
Maintained a clean and organized dining area for an enjoyable guest experience
Managed multiple tasks in high volume environment.
Greeted customers with smile and provided helpful suggestions.
Addressed guest complaints and resolved issues to promote satisfaction.
Contacts
Manager (Abbie) - 04320 069 014
Head Front of House manager (Leanne) - 0432 918 613
Front of house manager (Lily) - 0455 855 12
Followed proper handling and sanitation procodures to comply with food
safety standards and protocols.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Labeled and stored all food items correctly and checked expiration dates routinely.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Contacts
Head Chef (Adam) - 0403 569 363
Reliability and punctuality
Customer Service
Adaptability under pressure
Table Setting Proficiency
Guest Services
Attention to Detail
Sanitation Standards
Safe Food Handling
Cash Register Operation
Food Running
First Aid Certificate - May 2022 - May 2025 - Surf Life Saving, NSW
Competency Codes
Australian Army Cadets (AAC) - Joined February 2020
Completed LCPL Package
Competed CPLs course (Graded for Excellent
Standards)
Instructed on July 2024s CPLs Course
Was awarded The RSL Hunter Valley District Council Challenge Shield for Most efficient JNCO in Support COY at 234 Army Cadet Unit Maitland
Maitland Careers Expo - June 2022 (Maitland, NSW)
Anzac Day (Cadets) - April 2022 / 2024 (Maitland & Morpeth, NSW)