Rylie Struhs
Melbourne,VIC
Summary
Bachelor of Psychology (Honours) student at Monash University with a current GPA of 4.0. Developing research expertise through a thesis on Positive Behaviour Support (PBS+PLUS) for clinicians working with acquired brain injury, including experience in research design, quantitative and qualitative analysis. Developed skills in leadership, teamwork, communication, and conflict resolution through part-time employment, and voluntary work. Committed to a career that integrates clinical practice and research to improve psychological and neurorehabilitation outcomes, particularly in rural and regional communities.
Overview
8
8
years of professional experience
Work History
Team Leader
Grill'd
04.2022 - 02.2025
- Led team in daily operations, ensuring efficient workflow and task completion.
- Trained new team members on standard procedures and safety protocols.
- Assisted in resolving customer inquiries, enhancing service quality and satisfaction.
- Facilitated team meetings to discuss performance goals and address challenges.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Cultivated strong leadership, teamwork, and adaptability in a dynamic, high-pressure environment.
Store Manager
Big Jim's Pizza
01.2019 - 04.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed and executed promotional campaigns to enhance customer engagement and drive sales growth.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Team Member
Big Jim's Pizza
09.2016 - 01.2019
- Collaborated with team to optimize workflow efficiency and reduce operational delays.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Supported food preparation and order accuracy, maintaining hygiene and safety standards.
Education
Bachelor of Psychology (Honours) - Psychology
Monash University
Clayton, VIC12-2025
Bachelor of Psychological Science -
Swinburne University of Technology
Melbourne, VIC12-2024
Victorian Certificate of Education -
Castlemaine Secondary College
Castlemaine, VIC12-2018
Skills
- Teamwork and collaboration
- Time management
- Statistical analysis
- Conflict Resolution
- Customer service
- Problem-solving
Memberships
Member of the Golden Key International Honour Society (September 2024)
Timeline
Team Leader
Grill'd
04.2022 - 02.2025
Store Manager
Big Jim's Pizza
01.2019 - 04.2022
Team Member
Big Jim's Pizza
09.2016 - 01.2019
Bachelor of Psychology (Honours) - Psychology
Monash University
Bachelor of Psychological Science -
Swinburne University of Technology
Victorian Certificate of Education -
Castlemaine Secondary College
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