Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Ryo Morio

Brisbane,QLD

Summary

Dynamic professional with a proven track record in customer service and sales expertise, notably at Full Time where I led a team to significantly increase customer satisfaction ratings. Skilled in team collaboration and time management, I excel in fast-paced environments, enhancing customer experiences and driving business growth through strategic product placement and efficient service.

Overview

6
6
years of professional experience

Work History

Waitress

Casual Employment
06.2024 - 08.2024
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Store Manager

Full Time
05.2020 - 09.2022
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Retail Sales Associate

Part Time Jobs
01.2019 - 02.2019
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

High Scool -

Japanese High School
Fukuoka

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Sales expertise
  • Food station setup
  • Food and beverage pairings
  • Time Management

Languages

Japanese
Native or Bilingual

Timeline

Waitress

Casual Employment
06.2024 - 08.2024

Store Manager

Full Time
05.2020 - 09.2022

Retail Sales Associate

Part Time Jobs
01.2019 - 02.2019

High Scool -

Japanese High School

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Ryo Morio