Ryuna Nam
Granville,NSW
Summary
- 4 Years experience in brand marketing and retail support at URBANSIDE, a Korean outdoor apparel brand
- Working Holiday Visa (valid until 21 March 2026)
- Available immediately with flexible scheduling
- Experienced in-store promotions, product displays, stock management, and customer service.
- Native Korean speaker with fluent English skills
Overview
3
3
years of professional experience
Work History
Brand Marketing Manager
Urbanside
11.2021 - 03.2025
- Customer-Facing Retail Sales: Delivered personalised service during seasonal pop-ups and national events, assisting customers with outdoor apparel selection and enhancing the overall shopping experience. Collaborated with influencers to engage diverse customer groups, broadening brand reach and creating inclusive shopping environments.
- In-Store Launch Management: Managed in-store launches by coordinating product displays, promotional materials, and team logistics, driving consistently strong daily sales.
- High-Pressure Sales Execution & Teamwork: Excelled in fast-paced, high-volume retail settings—especially during product launches and sales periods—by prioritising tasks, maintaining smooth operations, and collaborating effectively with team members under pressure.
- Customer Experience Optimization: Played a key role in improving in-store customer experience during promotions, earning positive feedback for building trust and expert product knowledge.
- End-to-End Product Launches: Led full-cycle seasonal launches for an outdoor apparel brand, coordinating with design, marketing, and retail teams to deliver consistent brand execution.
- Bilingual Customer Support: Provided service to diverse customers in Korean and English, ensuring clear communication across multicultural environments.
Education
Bachelor of Architecture - Architecture
Induk University
Seoul, South Korea02.2021
Skills
- Retail Customer Service
- Communication & Team Collaboration
- Apparel Product Knowledge (Outdoor/Fashion)
- Seasonal Promotions & Visual Merchandising
- Fast-Paced Environment Adaptability
- Stock Handling & Replenishment
- Fluent in Korean and English
Timeline
Brand Marketing Manager
Urbanside
11.2021 - 03.2025
Bachelor of Architecture - Architecture
Induk University
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