Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Nolan

Brisbane,QLD

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities and experience in handling sensitive and valuable materials. Aiming to build positive customer relationships, deliver a quality customer experience and foster a sense of loyalty towards all patrons.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Calvin Klein DFO Brisbane
07.2022 - Current
  • Worked effectively in high traffic, fast-paced environments while maintaining a friendly and helpful demeanour.
  • Extensive experience at securely handling, counting and banking large sums of cash (upwards of $30,000 during sale holidays such as Boxing Day and Black Friday).
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring that all cash floats were accounted for and balanced at EOD.
  • Consistently applied conflict resolution training to de-escalate and resolve customer complaints.
  • Consistently assisted loss prevention officers to identify and report suspicious behaviours and monitor for theft.

Polling Assistant

Australian Electoral Commission
  • Completed required post-election tasks such as ballot reconciliation and equipment storage, contributing to an efficient wrap-up process.
  • Ensured accurate and timely vote counts by meticulously following ballot handling procedures and maintaining strict confidentiality.
  • Demonstrated competence at handling and transporting sensitive and valuable materials securely.

Education

Bachelor of Science / Law (Honours) - Chemistry

Queensland University of Technology
Brisbane, QLD
07-2027

Skills

  • Customer service
  • Adaptability
  • Proficient at cash handling
  • Service upselling
  • Proficient POS operator
  • Loss Prevention trained
  • Sales expertise
  • Experience in fast paced environments

Timeline

Sales Associate

Calvin Klein DFO Brisbane
07.2022 - Current

Polling Assistant

Australian Electoral Commission

Bachelor of Science / Law (Honours) - Chemistry

Queensland University of Technology
Samuel Nolan